Village North Retirement Community

Residents and their families have shared mixed reviews about Village North Retirement Community. Many highlight the professionalism, helpfulness, and caring nature of the staff, as well as the cleanliness and security of the facility. The variety and quality of food, along with the range of social activities available, including game days, chapel services, bingo, happy hours, and barbecues, are frequently praised.

However, some reviews express concerns, including the requirement to give four months' notice for leaving (for non-medical reasons), which some find excessive. There are also complaints about the quality of the dining service after a change to Unidine, with some residents feeling the food quality has significantly declined. Additionally, concerns have been raised about the adequacy of care for residents requiring more assistance, with some suggesting that the community is not living up to its advertised services.

Other points of dissatisfaction include issues with housekeeping, the quality of TV and internet service, and the handling of medical and rehabilitation services, with some reporting negative experiences with staff professionalism and responsiveness to residents' needs.

On the positive side, many appreciate the amenities offered, such as workout rooms, exercise classes, card clubs, movie days, and transportation services. The option not to buy into a meal plan and the presence of a full kitchen in apartments are also highlighted as benefits. The community's efforts to ensure that new residents are a good fit through interviews are commended, as is the economic affordability for some families.

Overall, while many residents and their families have had positive experiences at Village North Retirement Community, highlighting the staff's care and the facility's amenities, there are significant concerns about certain aspects of service and care that potential residents may want to consider.