Village Manor Retirement

Village Manor has received a variety of reviews highlighting its strengths and areas for improvement. Many reviewers praise the facility for its cleanliness, good food, and the ability to manage restrictive dietary needs. The staff is frequently mentioned as friendly, patient, and attentive, going above and beyond to meet residents' needs, especially during the last days of a resident's life or during stressful times such as post-hospital care.

Activities and social engagement are strong points, with numerous mentions of engaging programs, excursions, and entertainment options that cater to a wide range of interests. The facility's environment is described as warm, caring, and akin to a high-class hotel, where residents feel like they are treated even better than family. The dining experience is particularly highlighted for its variety and quality, with special mentions of themed luncheons and the quality of meals prepared by the chefs.

However, some reviews point out areas needing improvement. Concerns include occasional issues with the food being cold and flavorless, understaffing, especially during night shifts, and maintenance issues such as broken doors and elevators. Despite these criticisms, the overall sentiment remains positive, with many families expressing gratitude for the care their loved ones receive and the peace of mind knowing they are in a safe and engaging environment.

While some reviewers have had mixed experiences, the consensus is that Village Manor offers a supportive and vibrant community for its residents, with a dedicated staff and a range of amenities and activities that enhance the quality of life for seniors. The facility is highly recommended by many for its exceptional care, cleanliness, and the sense of family and community it fosters among residents and staff alike.