📞 Call for pricing and availability: (800) 780-8101
Village Health Care At The Glen
403 E. Flournoy Lucas Road, Shreveport, LA 71115
For Pricing & Availability
(800) 780-8101To Reach a Resident
(318) 213-3500Estimated Pricing
Price Comparison
Village Health Care At The Glen Description
Village Health Care At The Glen is a community that offers independent living, assisted living, memory care, nursing care and skilled nursing and is about 8.3 miles outside Bossier City, Louisiana. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.
The community has an average rating of 8.6 out of 10 making it the 10th highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Shreveport
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Shreveport
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Shreveport
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Shreveport
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Shreveport
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Review Summary:
- A reviewer warns against placing a loved one in Village Health Care at the Glen, citing neglect, infrequent bathing, and issues with administrative staff. They also experienced financial issues following their uncle's death, describing the facility's actions as uncooperative and problematic.
- Another visitor found Village Healthcare At the Glen to be very nice, with friendly staff, spacious and well-maintained rooms, and all the promised amenities, including a TV and bathroom in the room.
- The Glen Retirement System, which includes 3 different facilities, was praised for its personable, caring staff across all locations, with special mention of the security guards. A reviewer expressed excitement about having their elderly parent join the facility.
Reviews
I just have to warn anyone that might be considering putting a loved one in this facility. I decided on Village Health Care at the Glen despite it being one of the most costly care facilities in Shreveport because I thought they would provide the best care. My uncle was neglected, they would go for days without giving him a bath. There were a few staff members that were better than others. I found some members of the administrative staff to be stiff and uncaring. The last straw with these guys, I had been paying them out of my own account for his care, which was set up for direct withdrawal. My uncle died on March 9. 2019. A week later they did an automatic withdrawal for the entire month. When I brought it to their attention they said, oh we'll credit that back, but not until the next billing cycle. So I waited a month only to have them send a check to the "estate" of my uncle. I told them, my uncle wasn't paying for this, I was - the check needs to be made out to me. They refused, claimed there was a law. I asked my attorney, he said there wasn't and we could fight it but the legal fees would outweigh the check amount. These guys are dirty, beware.
A great place to live and be a part of.
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Oct. 8, 2001
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 126
Total current residents: 69
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 1
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-11 | 2022-06-14 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-05-11 | 2022-06-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-10 | 2023-06-23 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-05-10 | 2023-06-23 | D | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2022-05-11 | 2022-06-24 | D | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2022-05-11 | 2022-06-24 | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2022-05-11 | 2022-06-24 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-05-11 | 2022-06-24 | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-05-11 | 2022-06-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-22 | 2021-02-05 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-12-22 | 2021-02-05 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-06 | 2021-06-18 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-07-26 | $43,826 |
| 2019-07-26 | $43,827 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-05-06 | 5 |
What is in the Neighborhood
- The closest city is Bossier City which is 8.3 miles away and has a population of 68,094 (large town).
- The average income is $91,026, which is very high compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 48
- Average Temperature: 69.2
- Day Breakdown: The area gets 168 days of rain, 1 days of snow and 194 days of sun
- Precipitation: 2.8 inches a year
- The median age is 35.2 years old, average compared to other cities.
- 7.25% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 2.87% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 1% Asian, 55% Black or African-American, 2% Hispanic or Latino, and 39% White.
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
2.2 miles awayBrookshire's
2.5 miles awayWalmart Neighborhood Market
2.6 miles awayKroger
3.3 miles awayAlbertsons
4.1 miles awayNone Found
Bus Stations
SporTran Southwest Transfer Hub
3.9 miles awayRiverside Dr & Boomtown Casino
8.0 miles awayFlixBus Shreveport
11.1 miles awayBanks
Community Bank of Louisiana
1.7 miles awayHome Federal Bank
8.1 miles awayPost Office Employees Credit Union
8.4 miles awayChase
8.7 miles awayBarksdale Federal Credit Union
8.8 miles awayHospitals
Christus Health Shreveport - Bossier
1.8 miles awayWK Pierremont Health Center
2.4 miles awayLifeCare Hospitals of Shreveport
2.5 miles awayWillis-Knighton South and the Center for Women's Health
4.3 miles awayCornerstone Hospital Bossier City
5.2 miles awayPharmacies
Brookshire's Pharmacy
2.5 miles awayCVS Pharmacy
5.0 miles awayWalgreens
11.7 miles awayKillions Pharmacy
20.8 miles awayNone Found
Parks
Fern Avanue Trail
1.5 miles awayC. Bickham Dickson Park
2.7 miles awayAB Palmer Park
2.8 miles awayRed River National Wildlife Refuge
3.5 miles awayRoberts Park
3.5 miles awayNone Found
Shopping
Mall St. Vincent
5.7 miles awayPierre Bossier Mall
8.9 miles awayBrandon Square
9.9 miles awayCulture
Amphitheater
6.0 miles awayMarjorie Lyons Playhouse
6.1 miles awayRiverview Hall
8.2 miles awayRestaurants
El Patio Mexican Grill
0.7 miles awayWaffle House
2.3 miles awayOlive Garden
3.0 miles awayJason's Deli
4.4 miles awayPodnuh's Bar-B-Q
4.6 miles awayGet exact pricing & check availability
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