Village Green Senior Living West Seattle

Positive Aspects:

• Residents and their families appreciate the warm, friendly atmosphere and the helpful, caring staff at Daystar.
• Specific staff members have been highlighted for their kindness, helpfulness, and caring nature, contributing significantly to the positive environment.
• The facility is praised for its attractive appearance, beautiful grounds, and convenient location opposite a shopping center.
• Features such as washers and dryers in every unit and the overall cleanliness and maintenance of the building are appreciated.
• The staff's friendliness and the sense of community are consistently noted as key strengths.

Negative Aspects:

• Concerns have been raised about the quality of the food served at the facility.
• Some reviews indicate a lack of adequate care for residents requiring more intensive support, mentioning issues with response times and availability of nursing staff.
• Communication challenges with the staff, including difficulties in getting callbacks, have been mentioned as areas needing improvement.
• A visitor noted that the facility might not offer the level of assistance required for their family member, despite the overall positive impression of the facility.

Overall:

Daystar is generally well-regarded for its caring staff, welcoming atmosphere, and well-maintained facilities. However, there are areas for improvement, particularly regarding food quality, communication, and the level of care for residents with higher needs.