Village Green

Positive Reviews:

• Many reviewers find the facility warm, welcoming, and extremely clean, with helpful staff.
• Employees, both current and former, often describe a family-like atmosphere, emphasizing the priority given to resident care and the compassion shown by management and staff.
• Residents are said to be treated with love, attention, and respect, making the facility feel more like a home than a "facility".
• Several reviews highlight the dedication to individualized care and the effort to make both residents and their families feel comfortable and valued.
• Some employees express gratitude for the supportive work environment and the opportunity to form meaningful connections with residents.

Negative Reviews:

• One reviewer criticizes the professional conduct of management, particularly in handling terminations and staff emergencies, describing it as unprofessional and lacking in empathy.
• Concerns are raised about management's decision-making and the maintenance of the facility, including allegations of neglect and improper handling of serious incidents.
• A specific incident involving a stray animal causing harm to a resident is mentioned, questioning the judgment and safety protocols of the facility.

Mixed Feedback:

• While many reviews praise the facility for its care and environment, a few highlight areas of concern regarding management practices and safety.
• The majority of feedback is positive, focusing on the compassionate care and family-like atmosphere, but the negative reviews raise serious concerns that potential clients might want to consider.