Village Green

Positive Experiences:

• Visitors and families have praised Village Green for its beautiful community, high level of care, cleanliness, and the kindness of the staff.
• Many reviews highlight the exceptional leadership and accessibility of the management team, including personal anecdotes of going above and beyond for residents.
• Residents enjoy a sense of independence while having access to professional care and a variety of activities that foster community and happiness.
• Staff members express a strong sense of teamwork and enjoyment in their roles, contributing to a positive environment.
• The facility is described as new, very clean, and the staff as caring, with a special mention of the quality of life maintained for residents.
• Special moments, such as birthdays, are celebrated with enthusiasm, making residents feel valued and loved.

Negative Experiences:

• One review reported a serious incident of assault by a nurse, leading to the nurse's termination. The review also mentioned a lack of hot water for an extended period, advising caution.

General Feedback:

• Families have found peace of mind with the care provided at Village Green, noting the facility's ability to make residents feel at home.
• The community is highly recommended for those seeking assisted living options, with staff members praised for their competence, kindness, and attentiveness.
• Despite a challenging transition for some, the staff's open and approachable nature has been reassuring for families.
• The residence offers a balance of independence and support, with beautiful accommodations and a choice of engaging activities.