Village Concepts Of Milton – Mill Ridge Village

Reviews highlight a mix of experiences at Mill Ridge Village, ranging from high praise for the staff, food, and activities to concerns about care levels and costs for residents with increased needs.

• Many reviewers commend the staff's effectiveness and the quality of care provided, describing the environment as clean and the activities well-organized.
• Some visitors and family members appreciate the facility's location, its proximity to shopping areas, and the overall pleasantness of the setting and amenities.
• Concerns are raised about the facility's approach to residents who require more intensive care, with some reporting significant increases in costs as care needs grow. There are accounts of residents being labeled as difficult or violent when they resisted rigid schedules or needed more assistance than provided.
• Several reviews express dissatisfaction with how situations involving residents with declining health or increased care needs were handled, including instances where residents were asked to leave the facility.
• On a positive note, many reviews highlight the satisfaction of residents and their families with the living spaces, the cleanliness of the environment, and the friendliness of both staff and residents. Some specifically mention the benefits of the physical layout, including ample closet space and the enjoyment of natural light in the rooms.
• Food and dining experiences receive mixed feedback, with some praising the quality and variety of food, while others wish for more meal plan options.
• Overall, Mill Ridge Village is described as a great place for those who require minimal care, but there are concerns about its suitability and cost-effectiveness for those needing more comprehensive support.