Village At Legacy Pointe

Residents and their families have shared overwhelmingly positive experiences at Independence Village, highlighting the exceptional care, dedication, and compassion of the staff. Many reviews praise the skilled care, assisted living, and long-term care services, noting that staff members treat residents like family and are patient, understanding, and loving, especially with challenging conditions like Alzheimer's.

The community is described as a wonderful place for both residents and employees, with homemade food, perfect location, and a variety of activities that keep residents engaged and happy. Employees express their satisfaction with the management team and the supportive work environment, with some even moving their own family members into the community due to their trust and confidence in the care provided.

Several reviews commend the facility for its spacious, beautiful apartments, friendly staff, and the range of amenities available. The Executive Director receives special mention for their genuine care for both residents and their families. The community's response during the COVID pandemic was also highlighted as compassionate and caring.

However, there are a few negative remarks regarding the marketing practices and a specific complaint about the handling of financial arrangements for long-term care, suggesting a discrepancy between what was promised regarding Medicaid and what was delivered. Despite these concerns, the majority of feedback is highly positive, with many recommending Independence Village as a top choice for senior living.