📞 Call for pricing and availability: (800) 780-8101
Villa Serena Healthcare Center
723 E 9Th Street, Long Beach, CA 90813
For Pricing & Availability
(800) 780-8101To Reach a Resident
(562) 437-2797Estimated Pricing
Price Comparison
Villa Serena Healthcare Center Description
Villa Serena Healthcare Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in Long Beach, California. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 9.3 out of 10 making it the 3rd highest rated community in the city out of 35 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Long Beach
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Long Beach
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Great service and care.
This place is the best. Clients placed here are very happy and feel at home.
Many reviewers wish they could give more than five stars, highlighting the exceptional work of the maintenance staff, the DSD, and housekeepers, all noted for their smiles, dedication, and willingness to help. The staff is praised for giving their jobs 100%.
The staff is very friendly, with lots of activities available for residents, creating a nice environment especially recommended for family members with disabilities.
Super friendly, kind, and compassionate staff made a family feel blessed for the care provided to their Mother in law. Special thanks were given to the staff for their teamwork, respect for each other, and for helping a resident regain strength, health, and mobility.
However, there was a negative review mentioning the Director of Nursing being super rude and issues with maintenance and care quality, especially post-Covid.
Overall, the place receives high praise for its service, care, and the warm, home-like environment it provides to its residents.
Reviews
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Health
Services
Activities
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: July 1, 1969
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 52
Total current residents: 40
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $5000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-11-18 | 2021-12-10 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-11-18 | 2021-12-10 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-11-18 | 2021-12-10 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-11-18 | 2021-12-10 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-11-18 | 2021-12-10 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-11-18 | 2021-12-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2019-08-29 | 2019-09-03 | D | Smoke Deficiencies | Construct fire resistant interior walls. |
| 2019-08-29 | 2019-09-03 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2018-08-25 | 2018-09-18 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-11-17 | 2021-12-14 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-11-17 | 2021-12-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-11-17 | 2021-12-14 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-11-17 | 2021-12-14 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2021-11-17 | 2021-12-14 | B | Environmental Deficiencies | Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. |
| 2021-11-17 | 2021-12-14 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2019-08-29 | 2019-09-27 | B | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2019-08-29 | 2019-09-27 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-08-29 | 2019-09-27 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-08-29 | 2019-09-27 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-08-29 | 2019-09-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-08-29 | 2019-09-27 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-08-29 | 2019-09-27 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-08-29 | 2019-09-27 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-08-29 | 2019-09-27 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2019-08-29 | 2019-09-27 | B | Environmental Deficiencies | Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. |
| 2019-08-29 | 2019-09-27 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2021-02-05 | 2021-04-16 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2020-10-27 | 2020-11-17 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-08-25 | 2018-09-21 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-08-25 | 2018-09-21 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2018-08-25 | 2018-09-21 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-08-25 | 2018-09-21 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-08-25 | 2018-09-21 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-08-25 | 2018-09-21 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-08-25 | 2018-09-21 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-08-25 | 2018-09-21 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2018-08-25 | 2018-09-21 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-08-25 | 2018-09-21 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-08 | $655 |
| 2020-06-15 | $983 |
| 2020-06-22 | $1,310 |
| 2020-10-27 | $5,000 |
What is in the Neighborhood
- The closest city is Long Beach which is 0.8 miles away and has a population of 474,140 (small city).
- The average income is $34,815, which is very low compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 63
- Average Temperature: 70.9
- Day Breakdown: The area gets 50 days of rain and 314 days of sun
- Precipitation: 0.4 inches a year
- The median age is 34.6 years old, average compared to other cities.
- 3.68% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 26.94% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 10% Asian, 10% Black or African-American, 32% Hispanic or Latino, and 43% White.
- The crime rate is 1.09 per 100 people which is very low compared to other cities.
- Violent Crime: 0.33 incidents per 100 people
- Property Crime: 0.66 incidents per 100 people
- Drug-Related Crime: 0.03 incidents per 100 people
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Superior Grocery
0.4 miles awayEl Super
0.5 miles awayVons
0.6 miles awayNorthgate Market
0.9 miles awayBig Saver Food
1.1 miles awayNone Found
None Found
Banks
Chase
0.3 miles awayBank of America
0.7 miles awayU.S. Bank
0.7 miles awayComerica bank
0.8 miles awayInternational City Bank
0.8 miles awayHospitals
Saint Mary Medical Center Long Beach
0.1 miles awayCollege Medical Center South Campus
0.9 miles awayTarzana Treatment Centers Long Beach
1.5 miles awayLong Beach Memorial Hospital
1.9 miles awayCollege Medical Center
2.0 miles awayPharmacies
Walgreens
0.4 miles awayWard's Pharmacy
0.4 miles awayRite Aid
0.6 miles awayCVS Pharmacy
0.9 miles awayAHF Pharmacy
2.0 miles awayDentists
California Smiles
0.4 miles awayKids Smile Dental
1.8 miles awayDental Group
1.8 miles awayUnited Family Dental
1.9 miles awayPacific Family Dental
2.0 miles awayParks
Peace Park
0.4 miles awayMcBride Park
0.5 miles awaySeaside Park
0.5 miles awayCalifornia Recreation Center
0.6 miles awayDouglas MacArthur Park
0.6 miles awayPlaces of Worship
First Congregational Church
0.9 miles awayLa Iglesia de Nuestra Señora la Reina de los Ángeles
19.5 miles awayThien Hau Temple
19.9 miles awayWilshire Boulevard Temple
20.8 miles awayShopping
2nd & PCH
4.4 miles awayLakewood Square
5.4 miles awayLakewood Center Mall
5.6 miles awayThe Shops at Rossmoor
6.2 miles awayGateway Towne Center
7.2 miles awayCulture
The Found Theater
0.5 miles awayToxic Toast Theatre
0.5 miles awayInternation city Theater
0.8 miles awayLong Beach Performing Arts Center
0.9 miles awayIguana Import Gallery
2.1 miles awayRestaurants
Mariscus Los Buchones
0.4 miles awayPigBurd
0.4 miles awayDenny's
0.4 miles awayCantarito Mexican Grill
0.6 miles awayMaru Maki Japanese
0.6 miles awayGet exact pricing & check availability
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