Villa del Sol

The reviews for the senior living complex present a mixed picture, highlighting both positive and negative experiences from the residents. Some residents praise the staff for being highly responsive, professional, and friendly, with specific commendations for the management team's exceptional service and the office staff's helpfulness. The environment is described as peaceful, perfect for senior living, and pet-friendly, with efficient service request handling and a warm, friendly, and professional atmosphere. The complex is also appreciated for its lovely grounds and the sense of community among residents.

However, several concerns have been raised regarding the management practices and living conditions. Key issues include significant rent increases, described by some as "highway robbery" on older people, with reports of rent being raised three times in a few years and a 10% increase every year. Complaints about poor management, described as cruel and indifferent to tenant affairs, have been noted, alongside a lack of compassion for seniors. Security concerns are prominent, with reports of cars being broken into, tenants being physically assaulted, and a general lack of action against noise complaints and smoking on the premises. The need for more handicap parking spaces has also been mentioned to accommodate the needs of disabled residents better.

Overall, while some residents have had positive experiences, particularly with the staff's friendliness and professionalism, significant concerns about rent increases, security, and management practices may affect the decision-making of potential new residents.