📞 Call for pricing and availability: (800) 780-8101

Villa At Palos Heights

12550 South Ridgeland Avenue, Palos Heights, IL 60463

Nursing Home Skilled Nursing
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(708) 597-9300

Estimated Pricing

Studio
Estimated $9,714

Price Comparison

  • Average City Price: $8,495
  • Average State Price: $8,401
  • Average National Price: $7,508


  • Villa At Palos Heights Description

    Villa At Palos Heights is a community that offers nursing care and skilled nursing and is located in the town of Palos Heights, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.2 out of 10 making it the 3rd highest rated community in the city out of 5 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Palos Heights

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Palos Heights


    Community Reviews

    7.2
    Villa At Palos Heights
    Based on My Caring Plan's proprietary scoring, including 53 reviews across the web

    Ranking

  • Ranking in City: 3 out of 5 communities in Palos Heights
  • Ranking in State: 1065 out of 1473 communities in IL
  • Facility and Grounds B

    Care B

    Staff B

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for this senior living facility present a mixed picture, with some visitors and family members expressing strong dissatisfaction, while others praise the staff and the cleanliness of the facility.

    • Several reviews strongly discourage people from using the facility, citing issues such as understaffing, unpleasant odors, unprofessional staff, neglect, and poor overall conditions. These reviews suggest that the facility is not providing adequate care and that it should be avoided.
    • On the other hand, numerous reviews highlight positive aspects of the facility. Many visitors and family members found the staff to be accommodating, friendly, and professional. Specific staff members were mentioned for their wonderful service, and the facility was noted for its cleanliness, modern amenities, and lack of unpleasant odors.
    • Some reviews focus on the rehabilitation services provided, mentioning the attentiveness and professionalism of the staff involved in rehab. The facility was described as comfortable, clean, and visitor-friendly, with a special note on the effort to maintain a pleasant environment despite the challenges posed by the Covid pandemic.
    • Concerns were raised about the quality of food and the need for thorough cleaning in some areas. Additionally, there were complaints about the management and certain staff members not taking responsibility for issues, leading to a negative experience for some residents and their families.
    • Despite the criticisms, there are numerous accounts of compassionate care, with staff members going above and beyond to ensure the well-being and happiness of residents. The facility was recommended for short-term care by some reviewers, who were impressed by the level of service and the clean environment.

    In summary, while there are significant concerns raised by some, others have had positive experiences with the facility, particularly noting the efforts of specific staff members and the overall cleanliness and friendliness of the environment.


    Reviews

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    Health

    Cardiac Care

    Long-Term Care

    Medically Complex and Post-Surgical Care

    Orthopedic Rehabilitation Therapy

    Palliative and Hospice Care

    Pharmacy Management


    Services

    Laundry Service

    Therapists

    Nursing Staff

    Physician

    Bathing

    Caregiver


    Activities

    Arts and Crafts

    Daily Activities

    Games

    Religious Services


    Community Amenities

    Beauty Salon/Barber Shop

    Daily Newspaper Delivery

    Family Lounge Areas

    Laundry Service

    Library

    Outdoor Patio


    Room Amenities

    Premium TV

    Complimentary Wi-Fi Access

    Flat-Screen Televisions

    iPads for Personal Use

    Laptop Computers for Personal Use

    Phone Service


    Dining

    Dining Services

    Dining Experience

    In-Room Dining

    Dining Rooms


    Transportation

    Transportation to Nearby Physician Appointments, Hospitals, Shopping, Restaurants, and Other Services (Fee Based)


    Pet

    Pet Visitation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Aug. 26, 1993
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 111
    Total current residents: 98
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 5
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-15 2023-03-17 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2023-03-15 2023-03-17 F Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2023-03-15 2023-03-17 F Construction Deficiencies Install a two-hour-resistant firewall separation.
    2023-03-15 2023-03-18 E Egress Deficiencies Have exits that are accessible at all times.
    2023-03-15 2023-03-18 F Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2023-03-15 2023-03-18 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-03-15 2023-06-28 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-03-15 2023-03-17 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2023-03-15 2023-03-18 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2023-03-15 2023-03-17 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper storage of liquid oxygen.
    2022-02-24 2022-03-08 F Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2022-02-24 2022-03-08 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2022-02-24 2022-03-09 F Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2022-02-24 2022-03-08 F Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2022-02-24 2022-03-08 F Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2022-02-24 2022-03-08 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2022-02-24 2022-03-09 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2022-02-24 2022-03-08 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-02-24 2022-03-08 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-02-24 2022-03-08 F Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2022-02-24 2022-03-08 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-02-24 2022-03-08 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-02-24 2022-03-08 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-02-24 2022-03-08 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-02-24 2022-03-25 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-02-24 2022-03-08 F Miscellaneous Deficiencies Provide properly sized and located linen or trash receptacles.
    2022-02-24 2022-03-09 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-02-24 2022-03-08 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Establish methods for sharing information.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Provide a means of sharing information on occupancy/needs.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-12-10 2020-01-02 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2019-12-10 2020-01-01 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-12-10 2020-01-02 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-12-10 2020-01-02 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-12-10 2020-01-01 E Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2019-12-10 2020-01-02 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-12-10 2020-01-15 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-12-10 2020-01-01 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-12-10 2020-01-01 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-12-10 2020-01-01 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2019-12-10 2020-01-01 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-12-10 2020-01-01 F Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-12-10 2020-01-01 F Gas, Vacuum, and Electrical Systems Deficiencies Have proper power supply for life support equipment.
    2019-12-10 2020-01-01 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-12-10 2020-01-01 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-12-10 2020-01-01 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-31 2022-11-11 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-10-31 2022-11-11 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-03-09 2023-03-10 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-03-09 2023-03-10 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-03-09 2023-03-10 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-03-09 2023-03-10 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-03-09 2023-03-10 F Infection Control Deficiencies Report COVID19 data to residents and families.
    2022-02-18 2022-03-04 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-02-18 2022-03-04 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-02-18 2022-03-04 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2020-12-03 2021-01-08 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-03 2021-01-08 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2021-01-14 2021-01-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-11-10 2020-12-07 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-11-10 2020-12-07 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-12-05 2020-01-04 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-12-05 2020-01-04 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2019-12-05 2020-01-04 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-12-05 2020-01-04 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-12-05 2020-01-04 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2019-12-05 2020-01-04 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-12-05 2020-01-04 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-12-05 2020-01-04 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-12-05 2020-01-04 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-12-05 2020-01-04 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-12-05 2020-01-04 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2019-12-05 2020-01-04 F Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2019-12-05 2020-01-04 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-12-05 2020-01-04 D Quality of Life and Care Deficiencies Provide or get specialized rehabilitative services as required for a resident.
    2019-12-05 2020-01-04 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Palos Heights which is 1.0 miles away and has a population of 12,545 (small town).
    • The average income is $108,014, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 27
      • Average Temperature: 53.8
      • Day Breakdown: The area gets 148 days of rain, 41 days of snow and 175 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The crime rate is 2.75 per 100 people which is low compared to other cities.
      • Violent Crime: 0.34 incidents per 100 people
      • Property Crime: 1.19 incidents per 100 people
      • Drug-Related Crime: 0.26 incidents per 100 people
    • The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Jewel-Osco
    0.9 miles away
    Fairplay
    1.9 miles away
    ALDI
    2.1 miles away
    Walmart Supercenter
    2.5 miles away
    Mariano's Fresh Market
    2.8 miles away

    Transportation

    Palos Heights
    1.9 miles away
    Worth
    2.1 miles away
    Palos Park
    2.2 miles away

    Bus Stations

    Harlem & Ishnala
    1.0 miles away
    Cal Sag & 127th Street
    1.4 miles away
    Harlem & 115th Street
    1.6 miles away
    111th Street & Nagle
    1.8 miles away
    111th Street & Ridgeland
    1.8 miles away

    Banks

    Bank of America
    2.3 miles away
    Chase
    2.3 miles away
    First Midwest Bank
    2.4 miles away
    U.S. Bank
    3.0 miles away
    TCF Bank
    3.2 miles away

    Hospitals

    Palos Hospital
    1.7 miles away
    Advocate Christ Medical Center
    4.5 miles away
    Oak Forest Health Center
    4.7 miles away
    Advocate Children's Hospital
    4.8 miles away
    MetroSouth Medical Center
    5.2 miles away

    Pharmacies

    Walgreens
    0.1 miles away
    CVS Pharmacy
    1.9 miles away

    Dentists

    Family Dental Care
    2.9 miles away
    Thomas A. Swingler DDS
    3.7 miles away
    Orland Smiles
    4.7 miles away
    Eco Dental
    8.2 miles away
    Alta Dental
    9.2 miles away

    Parks

    Meyers Park
    0.3 miles away
    Passarelli Park
    0.4 miles away
    Austin View Park
    0.6 miles away
    Walsh-Westgate Park
    0.9 miles away
    Palmer Park
    1.1 miles away

    Places of Worship

    Roberts Temple Church of God in Christ
    13.4 miles away

    Shopping

    Orland Square Mall
    4.6 miles away
    Little Village Discount Mall
    13.0 miles away
    Kimbark Plaza
    13.3 miles away
    Hyde Park Shopping Center
    13.4 miles away
    International Plaza Shopping Center
    13.6 miles away

    Culture

    Beverly Art Center
    5.4 miles away
    Thai Culture Center
    6.4 miles away
    Art a la Carte
    7.3 miles away
    Country Club Hills Ampiheater
    8.0 miles away
    Hollywood Casino Amphitheatre
    8.2 miles away

    Restaurants

    Royalberry Wafflehouse
    0.3 miles away
    Harvest Room
    0.9 miles away
    Lou Malnati's Pizzeria
    0.9 miles away
    Waldo Cooney's Pizza
    1.9 miles away
    Krapil's Great Steak
    1.9 miles away

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    Google map of Villa At Palos Heights

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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