📞 Call for pricing and availability: (800) 780-8101
Viewcrest Health Center
3111 Church Place, Duluth, MN 55811
For Pricing & Availability
(800) 780-8101To Reach a Resident
(218) 727-8801Estimated Pricing
Price Comparison
Viewcrest Health Center Description
Viewcrest Health Center is a community that offers assisted living, memory care, nursing care, hospice, respite care, skilled nursing and rehabilitation and is about 2.6 miles outside Duluth, Minnesota and is part of the St. Francis Health Services network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.5 out of 10 making it the 16th highest rated community in the city out of 21 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Duluth
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Duluth
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Duluth
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Duluth
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Facilities are appreciated for providing care to loved ones, with energetic and supportive staff.
- High praise for the nursing and therapy departments, cleanliness, and quality of food.
- Employees enjoy great benefits and scholarships for career advancement.
- Long-term care and short-term rehab services are highly regarded, with a beautiful facility and genuinely caring nursing staff.
- Facility aesthetics and staff friendliness are highlighted as exceptional.
Negative Reviews:
- Concerns about poor resident care, rude administrative staff, and difficulty obtaining care records.
- Complaints about severe understaffing, poor employee treatment, and disregard for employee obligations outside of work.
- Allegations of neglect and a decrease in quality of life for residents, with issues around financial and medical decision-making transparency.
- Personal items of a deceased resident went missing, leading to dissatisfaction with how the situation was handled.
Mixed Feedback:
- While some reviews highlight the facility's beauty and the staff's friendliness, others express serious concerns about resident care and management practices.
- Employee experiences vary significantly, from praise for workplace benefits to criticism of treatment and staffing issues.
Reviews
There are currently no reviews that were left on My Caring Plan
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Viewcrest Health Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Jan. 1, 1987
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 88
Total current residents: 75
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 13
Number of
substantiated complaints: 19
Number of payment denials: 1
Number of fines: 7
Total cost of fines: $80003
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-27 | 2022-09-14 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-05-12 | 2021-06-14 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-05-12 | 2021-06-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-05-16 | 2019-05-31 | C | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2019-05-16 | 2019-06-10 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-05-16 | 2019-06-24 | F | Construction Deficiencies | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. |
| 2019-05-16 | 2019-06-24 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-05-16 | 2019-06-24 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-05-16 | 2019-06-24 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-28 | 2022-09-14 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-07-28 | 2022-09-14 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-07-28 | 2022-09-14 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-07-28 | 2022-09-14 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-07-28 | 2022-09-14 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-07-28 | 2022-09-14 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2022-07-28 | 2022-09-14 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-03-31 | 2022-04-29 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-03-31 | 2022-04-29 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-09 | 2022-01-07 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-05-13 | 2021-06-25 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-05-13 | 2021-06-21 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-05-13 | 2021-06-21 | D | Resident Rights Deficiencies | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| 2021-05-13 | 2021-06-21 | F | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2021-05-13 | 2021-06-21 | F | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-05-13 | 2021-06-21 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-13 | 2021-06-21 | F | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2021-06-10 | 2021-07-03 | G | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2021-02-18 | 2021-03-11 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-01-06 | 2021-01-27 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-10-29 | 2020-12-10 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2020-10-29 | 2020-12-10 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-11 | 2020-10-07 | J | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2020-08-13 | 2020-09-18 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2020-08-13 | 2020-09-18 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-08-13 | 2020-09-18 | G | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2019-05-16 | 2019-06-24 | E | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2019-05-16 | 2019-06-24 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-05-16 | 2019-06-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2019-05-16 | 2019-06-24 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-05-16 | 2019-06-24 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-05-16 | 2019-06-24 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-05-16 | 2019-06-24 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-05-16 | 2019-06-24 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-05-16 | 2019-06-24 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2019-05-16 | 2019-06-24 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-05-16 | 2019-06-24 | E | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2019-05-16 | 2019-06-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-08-13 | $18,370 |
| 2020-10-29 | $15,000 |
| 2021-01-11 | $650 |
| 2021-05-13 | $15,000 |
| 2021-12-13 | $975 |
| 2021-12-13 | $983 |
| 2022-03-31 | $15,000 |
| 2022-07-28 | $15,000 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-08-13 | 19 |
What is in the Neighborhood
- The closest city is Duluth which is 2.6 miles away and has a population of 86,110 (large town).
- The average income is $77,877, which is high compared to other zip codes.
- Weather
- High Temperature: 71
- Low Temperature: 13
- Average Temperature: 42.5
- Day Breakdown: The area gets 107 days of rain, 96 days of snow and 160 days of sun
- Precipitation: 1.7 inches a year
- The median age is 34.7 years old, average compared to other cities.
- 5.82% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 2.62% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 1% Asian, 4% Black or African-American, 2% Hispanic or Latino, and 89% White.
- The crime rate is 5.72 per 100 people which is high compared to other cities.
- Violent Crime: 1.0 incidents per 100 people
- Property Crime: 3.8 incidents per 100 people
- Drug-Related Crime: 0.22 incidents per 100 people
- The average life expectancy in zip code is 78.25 years old, which is average compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
ALDI
1.4 miles awayCub Foods
1.4 miles awaySuper One Foods
1.7 miles awaySam's Club
1.8 miles awayWalmart Supercenter
2.4 miles awayNone Found
Bus Stations
Piedmont Ave & Ensign St
0.1 miles awayPiedmont Ave & Decker Rd
0.1 miles awayPiedmont Ave @ 2828
0.2 miles awayPiedmont Ave @ 3033
0.2 miles awayPiedmont Ave & Nanticoke
0.2 miles awayBanks
U.S. Bank
1.5 miles awayWells Fargo
2.0 miles awayNorth Shore Federal Credit Union
2.2 miles awayNorthern Communities Credit Union
2.9 miles awayNorth Shore Bank
2.9 miles awayHospitals
Essentia Health Saint Mary's Medical Center
3.0 miles awaySOON TO COME
3.2 miles awaySaint Lukes Hospital
3.5 miles awayAftenro Home
3.8 miles awayEssentia Health St. Mary's Hospital-Superior
6.6 miles awayPharmacies
Walgreens
1.4 miles awayCVS Pharmacy
1.7 miles awayWalmart Pharmacy
2.5 miles awayFalks Pharmacy
5.9 miles awayEssentia Health-Superior Pharmacy
6.7 miles awayDentists
Piedmont Dental
0.1 miles awayMount Royal Dental
4.9 miles awaySuperior Family Dentistry
5.1 miles awayFamily Dentistry
6.5 miles awayBluestone Oral & Maxillofacial Surgery
14.2 miles awayParks
Piedmont Park
0.1 miles awayPiedmont Community Center
0.6 miles awayKeene Creek Park
1.2 miles awayLincoln Park
1.2 miles awayDuluth Heights
1.2 miles awayNone Found
Shopping
Miller Hill Mall
1.1 miles awayVillage Square
1.3 miles awayBurning Tree Plaza
1.6 miles awayHermantown Square
4.3 miles awayBelknap Plaza
5.9 miles awayCulture
Symphony Hall
3.0 miles awayNorShor Theatre
3.2 miles awaySaint Scholastica Theatre
3.3 miles awayMitchell Auditorium
3.4 miles awayWeber Music Hall (WMH)
4.4 miles awayRestaurants
Texas Roadhouse
1.2 miles awayOlive Garden
1.3 miles awayPerkins
1.3 miles awayApplebee's
1.3 miles awayBridgemans
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