Vienna Manor Assisted Living

Grace Home Healthcare and Vienna Manor have received numerous positive reviews for their exceptional care, kind and friendly staff, and the personal touch they provide to residents. Many families have expressed their gratitude for the peace of mind and the respectful, dignified treatment their loved ones receive. The staff at Vienna Manor, particularly mentioned for their kindness, patience, and compassion, have made significant positive impacts on residents' lives, including improvements in engagement, happiness, and overall well-being.

However, there was a mention of poor customer service from some staffing, indicating room for improvement in certain areas. Despite this, the overwhelming majority of reviews praise the facilities for their clean, warm, and inviting environments, the high level of individualized care, and the strong sense of community and family among residents and staff. The management and staff, especially noted for their dedication and love for the residents, have been credited with creating a nurturing atmosphere that significantly enhances the quality of life for those in their care.

Many reviewers have highlighted the importance of the consistent care and attention to detail provided by the staff, which has led to improvements in health and happiness among residents. The facilities are commended for their beautiful settings, cleanliness, and the array of activities and events that keep residents engaged and content. Families have expressed their deep appreciation for the care their loved ones received, often describing the staff as extraordinary and the care as unmatched compared to other senior facilities.

In summary, Grace Home Healthcare and Vienna Manor are highly recommended by many families for their exceptional care, compassionate staff, and the positive impact they have on residents' lives. While there is a mention of an area for improvement, the overall sentiment is one of gratitude and satisfaction with the level of service and care provided.