Victory Hills Senior Living

Reviews for the senior living facility present a mixed picture, with several residents and their families expressing satisfaction with the staff and the community, while others raise serious concerns about the condition of the building and pest issues.

• Many reviews praise the staff for being sweet, helpful, and caring, highlighting the efforts of the management to ensure residents feel welcomed and cared for.
• Residents and their families appreciate the facility for its affordability, location, and the independence it offers to seniors. Activities like Happy Hour, creative art clubs, and excursions are popular among the community.
• However, there are significant complaints about the building's cleanliness and maintenance, including reports of bedbugs, roaches, and general filthiness. Concerns about the building being declared unfit and the presence of pests have been mentioned multiple times.
• Despite the issues, some reviews note that the apartments themselves are nice and that the facility offers a range of included amenities such as cable, electricity, water, and gas.
• Staff members express pride in their work and the professional environment, emphasizing their commitment to the residents.
• One review mentions a less than satisfactory interaction with a nurse, indicating potential areas for improvement in staff engagement.

In summary, while there are many positive aspects to the facility, including staff friendliness and a range of activities and amenities, there are serious concerns about cleanliness, maintenance, and pest control that prospective residents should consider.