Victory Centre Of Vernon Hills

Visitors and family members have shared their experiences and opinions about Victory Center, highlighting various aspects of the facility and staff. Many reviews praise the center for its cleanliness, friendly and competent staff, and the quality of care provided to residents. The Executive Director and other senior staff members are frequently mentioned for their welcoming nature and efficiency, especially in handling paperwork and keeping family members informed.

Some reviews express satisfaction with the socialization opportunities, activities, and amenities available to residents, including a dining room, salon, and on-site medical appointments. The facility's strict adherence to COVID protocols has also been noted, ensuring the safety and well-being of residents during the pandemic.

However, there are mixed feelings about the wait times for admission and some concerns regarding medication administration. One review detailed a negative experience with staff behavior and management's response to complaints, while another shared a distressing account of a resident's health decline and eventual passing, attributing it to perceived neglect and lack of attention.

Overall, many reviewers recommend Victory Center as a supportive and caring environment for seniors, with several testimonials highlighting the positive impact it has had on their loved ones' lives. Yet, as with any facility, experiences can vary, and it's important for prospective residents and their families to conduct thorough research and consider all feedback.