Victory Centre Of Sierra Ridge

Positive Feedback:

• Staff members, including Latrice and Sean, were praised for making the process smooth and being readily available for questions.
• The Activities Department was commended for keeping residents engaged with a variety of events and classes.
• Several reviewers highlighted the compassionate and professional nature of the staff, particularly noting the efforts of Latrice McGee in assisting with the admission process and ongoing support.
• Employees expressed satisfaction with their jobs, citing a family-like team atmosphere and mutual respect among staff and management.
• Family members of residents appreciated the facility for its safety, supportive environment, and the quality of care provided to their loved ones.

Negative Feedback:

• One review criticized the facility for being overcrowded and understaffed, questioning the authenticity of positive reviews.
• Another reviewer expressed dissatisfaction with the level of care and cleanliness, feeling the need to personally ensure their loved one's needs were met.

General Observations:

• Many reviews highlighted the facility's vibrant activity schedule and the variety of programs available to residents.
• The staff's dedication to patient care and their willingness to go above and beyond in their duties were frequently mentioned.
• Some reviews specifically mentioned the facility's ability to create a supportive and safe environment for seniors.