Victory Centre Of River Woods

The reviews for this senior living community are largely positive, with many highlighting the exceptional care and attention provided by the staff. Residents and their families appreciate the friendly, attentive, and caring nature of the team, which contributes significantly to the well-being and happiness of the residents. Activities are plentiful, ensuring that there's always something engaging to do.

Several reviews specifically commend the staff for their selflessness and dedication, especially during challenging times such as the COVID-19 pandemic. The community is praised for its ability to create a warm and welcoming environment, with one reviewer noting the immediate sense of warmth and welcome upon visiting. The staff, including individuals like Barbara Travis, receive special mention for their helpfulness and warmth.

However, not all feedback is positive. Some reviews express concerns about housekeeping and maintenance issues, such as unmade beds, the need for carpet cleaning, and broken kitchen cabinets. There are also complaints about management and the overall cleanliness of the facility, with one reviewer describing it as "nasty and dirty." Concerns about the treatment of residents and staff by management were also raised.

Despite these criticisms, many reviewers describe the community as a blessing for their families, highlighting the professional and kind nature of the staff. The community is seen as a place where seniors are well-cared for, with one reviewer planning to move there themselves in the future. The community's ability to provide a sense of home and family is frequently mentioned, making it a recommended choice for those seeking senior living options.