Victory Centre Of Park Forest

Victory Centre of Park Forest has received a mix of reviews from residents, their families, and staff. Many have praised the facility for its dedicated team, who treat residents like family and go out of their way to ensure their comfort and safety, especially during challenging times like the COVID-19 pandemic. The Executive Director and other staff members, including the Viva Life Coordinator, have been commended for creating a welcoming and engaging environment for residents.

Several reviews highlight the exceptional care and attention provided to residents, with staff members being responsive and accommodating to individual needs. The facility has been described as clean and well-maintained, with a variety of activities available to keep residents engaged and entertained. The dining staff and nurses have been specifically mentioned for their kindness and attentiveness.

However, there are also negative reviews concerning the management and some aspects of the facility. Issues such as bed bugs, theft, and unprofessional behavior by some staff members have been reported. These reviews suggest a need for improvement in certain areas, particularly in terms of staff conduct and facility management.

Overall, while many reviews are positive and reflect a caring and supportive community, there are concerns that potential residents and their families may want to consider. The facility has been praised for its efforts during the pandemic and its commitment to resident safety and well-being, but the negative aspects highlighted by some reviewers suggest areas that could benefit from further attention and improvement.