Victorian Estates

Negative Experience:

One review strongly advises against placing a loved one in this facility, citing it as corporate-owned with an uncaring administration and staff. They mention excessive charges for additional services, such as $700 a month for two showers a week, which may not be reliably provided. The review also highlights issues with staff turnover, inadequate meal provision, and frequent absences of key personnel.

Positive Experiences:

Several reviews praise the facility, highlighting the caring and professional nature of the staff, including the administrator and director of nursing. The atmosphere is described as welcoming and homely, with one reviewer specifically trusting only this facility for their loved one's care in OKC. The staff is commended for being like a big family, with a particular mention of the facility director for providing an excellent tour and making prospective residents feel part of the family. Another review appreciates the loving and caring workers, noting the effort of the staff to create a safe and homely environment.

General Feedback:

Overall, the majority of the reviews are positive, focusing on the great staff, good location, and the familial atmosphere of the facility. The negative review stands out as a stark contrast, raising concerns about the management and operational aspects of the facility. Prospective residents and their families might weigh these experiences carefully.