Victoria Villa

Positive Reviews:

• Many reviewers praise the facility for its cleanliness, inviting atmosphere, and the caring nature of the staff, highlighting their efforts to keep residents actively involved.
• Several families feel reassured and at ease with the level of care their loved ones receive, describing the place as a second home and commending the owner's dedication.
• Some reviews highlight the beauty of the facility and the familial treatment of residents, with one noting it as the best assisted living facility they've encountered, particularly praising the professionalism and observance of the nurses and CNAs.
• Long-term employees express their love for working at the facility, citing the exceptional level of individual care provided.
• One family's extensive search for the best senior care option led them to choose this facility, impressed by its cleanliness, safety, beauty, and the high staff-to-resident ratio.

Negative Reviews:

• A former employee criticizes the company for not providing their paycheck and for poor communication regarding the matter, describing their experience as feeling used.
• Some reviews describe the owner and office staff as unprofessional and ill-mannered, with one specifically pointing out the owner's poor treatment of staff and residents alike.
• Concerns are raised about management and the professional maturity of the HR department, with one reviewer labeling the place as a rip-off due to alleged unfair payment practices.
• Complaints about rude staff and management, with a particular mention of unprofessional behavior from a staff member at the front desk, leading to concerns about the quality of patient care.