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Victoria Healthcare & Rehabilitation Center
340 Victoria Street, Costa Mesa, CA 92627
For Pricing & Availability
(800) 780-8101To Reach a Resident
(949) 642-0387Estimated Pricing
Price Comparison
Victoria Healthcare & Rehabilitation Center Description
Victoria Healthcare & Rehabilitation Center is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is located in Costa Mesa, California and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 9.5 out of 10 making it the 3rd highest rated community in the city out of 13 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Costa Mesa
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Costa Mesa
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Costa Mesa
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Victoria Healthcare Center highlight a mix of experiences. Many praise the facility for its cleanliness, excellent customer service, and the caring nature of the staff. The food receives compliments for its quality, and the facility is noted for its adherence to COVID-19 safety protocols. The rehabilitation services are well-regarded, with patients and families noting significant progress and a high level of care.
However, there are concerns raised about the care for immobile patients, with one review mentioning a bedsore developed during a stay. Another review expressed dissatisfaction with the communication regarding medication and felt that the staff used too much jargon. There were also mixed feelings about the environment, with some noting disturbances from other patients.
Despite these concerns, many reviews from both families and employees describe Victoria Healthcare as a compassionate and professional environment. Staff members are frequently mentioned for going above and beyond in their roles. The facility is described as clean and well-organized, with management responsive to concerns. Several reviewers, including those who have worked or interned at the facility, commend the teamwork and dedication to patient care.
Overall, while there are areas for improvement, particularly in communication and care for the most vulnerable patients, Victoria Healthcare Center is generally recommended for its quality of care, cleanliness, and the compassionate nature of its staff.
Reviews
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Health
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Dec. 31, 1971
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 79
Total current residents: 76
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 10
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $9040
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-07-12 | 2021-07-26 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-07-12 | 2021-07-26 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2021-07-12 | 2021-07-26 | D | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2021-07-12 | 2021-07-26 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2021-07-12 | 2021-07-26 | D | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2021-07-12 | 2021-07-26 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-10-09 | 2019-10-23 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2019-10-09 | 2019-10-23 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-11-15 | 2018-12-14 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-11-15 | 2018-12-14 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2018-11-15 | 2018-12-14 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-11-15 | 2018-12-14 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-11-15 | 2018-12-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-11-15 | 2018-12-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-28 | 2023-04-15 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-28 | 2023-04-15 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-11-08 | 2022-12-08 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-10-04 | 2022-11-03 | D | Resident Rights Deficiencies | Give residents a notice of rights, rules, services and charges. |
| 2022-10-04 | 2022-11-03 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-10-04 | 2022-11-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-09-08 | 2022-09-22 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-07-09 | 2021-08-09 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-07-09 | 2021-08-09 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-07-09 | 2021-08-09 | B | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2021-07-09 | 2021-08-09 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-07-09 | 2021-08-09 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-07-09 | 2021-08-09 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-07-09 | 2021-08-09 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-07-09 | 2021-08-09 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-07-09 | 2021-08-09 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-07-09 | 2021-08-09 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-09 | 2021-08-09 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2022-07-26 | 2022-08-11 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-05 | 2021-09-05 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-09-12 | 2019-10-12 | B | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-09-12 | 2019-10-12 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-09-12 | 2019-10-12 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-09-12 | 2019-10-12 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-09-12 | 2019-10-12 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-09-12 | 2019-10-12 | B | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-09-12 | 2019-10-12 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-01-15 | 2021-03-12 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-09 | 2021-04-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-04-09 | 2021-04-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-01-21 | 2021-03-09 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-01-21 | 2021-03-09 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-09-21 | 2020-10-01 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2018-08-29 | 2018-09-29 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-08-29 | 2018-09-29 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2018-08-29 | 2018-09-29 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2018-08-29 | 2018-09-29 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-08-29 | 2018-09-29 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-08-29 | 2018-09-29 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-01-15 | $9,040 |
| 2021-01-15 | $11,300 |
What is in the Neighborhood
- The closest city is Costa Mesa which is 0.9 miles away and has a population of 113,204 (small city).
- The average income is $78,713, which is high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 61
- Average Temperature: 68.6
- Day Breakdown: The area gets 54 days of rain and 310 days of sun
- Precipitation: 0.3 inches a year
- The median age is 34.8 years old, average compared to other cities.
- 3.62% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 23.54% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 6% Asian, 2% Black or African-American, 27% Hispanic or Latino, and 62% White.
- The average life expectancy in zip code is 81.66 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 99.0, Moderate Days 77.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Albertsons
0.3 miles awayTrader Joe's
1.3 miles awayVons
1.3 miles awayVons 1736
1.3 miles awayRalphs
1.3 miles awayNone Found
Bus Stations
OCTA
0.7 miles away173
2.2 miles away35
2.3 miles awayBanks
Wells Fargo
0.3 miles awayChase
0.3 miles awayCitibank
1.2 miles awayUnion Bank
2.1 miles awayBank of America
2.4 miles awayHospitals
College Hospital Costa Mesa
0.1 miles awayFairview Developmental Center
0.7 miles awayHoag Memorial Hospital Presbyterian
2.1 miles awayOrange Coast Memorial Medical Center
4.0 miles awaySouth Coast Global Medical Center
4.2 miles awayPharmacies
Rite Aid
0.5 miles awayCVS Pharmacy
1.2 miles awayBalboa Pharmacy
3.6 miles awayBristol Medical Pharmacy
4.2 miles awayWalgreens
5.2 miles awayDentists
John B Chrispens DDS
2.6 miles awayImage Dental
3.2 miles awayDentistry
3.4 miles awayNew Image
3.4 miles awayPeter T. Smrecek Jr. DDS Inc.
3.7 miles awayParks
Wilson Street Park
0.2 miles awayLindbergh School Park
0.7 miles awayCivic Center Park
0.8 miles awayLions Park
0.8 miles awayPlaces of Worship
Mission San Juan Capistrano
17.7 miles awayFirst Congregational Church
18.1 miles awayShopping
The Triangle
0.7 miles awayLido Marina Village
2.5 miles awaySouth Coast Plaza
2.9 miles awayFashion Island
3.2 miles awayPacific City
4.8 miles awayCulture
Pacific Sculpture Gallery
2.5 miles awayMartin Lawrence Galleries
2.9 miles awayLiulu
3.0 miles awayRenee & Henry Segerstrom Concert Hall
3.2 miles awayBear Street Gallery
3.2 miles awayRestaurants
Norms
0.3 miles awayNick's Pizza
0.4 miles awayCelebrations by Turnip Rose
0.6 miles awaySOCIAL Costa Mesa
0.7 miles awayYard House
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