📞 Call for pricing and availability: (800) 780-8101

Vero Health & Rehab Of Sylva

417 Cloverdale Road, Sylva, NC 28779

Assisted Living Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(828) 631-1600

Estimated Pricing

Studio
Estimated $3,447

Price Comparison

  • Average City Price: $3,452
  • Average State Price: $3,983
  • Average National Price: $3,754


  • Vero Health & Rehab Of Sylva Description

    Vero Health & Rehab Of Sylva is a very large 106 bed community that offers assisted living and nursing care and is about 3.2 miles outside the small town of Cullowhee, North Carolina. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.8 out of 10 making it the 3rd highest rated community in the city out of 4 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Sylva

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Sylva


    Community Reviews

    5.8
    Vero Health & Rehab Of Sylva
    Based on My Caring Plan's proprietary scoring, including 40 reviews across the web

    Ranking

  • Ranking in City: 4 out of 4 communities in Sylva
  • Ranking in State: 907 out of 1042 communities in NC
  • Facility and Grounds B

    Staff B

    Cleanliness D



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for Vero Rehab and similar facilities present a mixed picture of experiences from residents, their families, and staff. Some reviews highlight concerns about the quality of care, management practices, and facility conditions. Key points include:

    • Several reviewers expressed dissatisfaction with the care provided, mentioning neglect, poor hygiene, and inadequate attention to residents' needs.
    • Complaints about management and staffing issues were common, including reports of unprofessional behavior, lack of responsiveness, and insufficient staff to resident ratios.
    • Concerns about facility cleanliness and safety measures, such as improper mask usage, were noted.
    • Visitation policies and communication with family members were areas of frustration for some, impacting their ability to stay informed about their loved ones' well-being.
    • However, there were also positive reviews praising the facility and staff. Some employees and residents reported a caring and supportive environment, highlighting good teamwork, effective rehabilitation services, and a family-like atmosphere.
    • Positive experiences with specific staff members and departments, such as physical therapy and social work, were mentioned, with gratitude expressed for the care and assistance provided.

    Overall, the reviews suggest a range of experiences, with some finding value and satisfaction in the services offered, while others raise serious concerns about the quality of care and operational practices.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    End of Life Care

    Skilled Nursing Care

    Respite Care

    Health Management

    Rehabilitation Services

    Long-Term Care



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 2
    Long-term quality measure rating: 1
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: May 10, 1989
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 106
    Total current residents: 81
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 19
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $15663


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-23 2023-05-14 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-02-23 2023-05-14 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2023-02-23 2023-05-14 F Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2023-02-23 2023-05-14 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2023-02-23 2023-05-14 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2023-02-23 2023-05-14 D Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.
    2023-01-20 2023-02-17 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2021-06-03 2021-06-14 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-09-05 2019-11-20 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-09-05 2019-11-20 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-09-05 2019-11-20 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-09-05 2019-11-20 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-09-05 2019-11-20 E Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-09-05 2019-11-20 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2017-09-27 $1,363
    2020-07-10 $20,187
    2021-04-29 $15,000
    2022-03-28 $658
    2022-03-28 $663

    What is in the Neighborhood

    General Area Overview
    • The closest city is Cullowhee which is 3.2 miles away and has a population of 6,228 (very small town).
    • The average income is $53,862, which is low compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 35
      • Average Temperature: 56.5
      • Day Breakdown: The area gets 205 days of rain, 17 days of snow and 142 days of sun
      • Precipitation: 3.2 inches a year

    Health and Safety Overview
    • The crime rate is 16.18 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.9 incidents per 100 people
      • Property Crime: 7.75 incidents per 100 people
      • Drug-Related Crime: 5.01 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Ingles
    1.8 miles away
    Walmart Supercenter
    2.2 miles away
    Dreamcatcher
    2.7 miles away
    Jacksons General Store
    2.7 miles away
    Harold's Super Market
    2.7 miles away

    None Found

    Bus Stations

    Health & Human Sciences
    2.4 miles away
    HHS Overflow
    2.5 miles away
    The Village
    2.6 miles away
    Husk Apartments
    2.6 miles away
    Town of Sylva
    2.7 miles away

    Banks

    Mountain Credit Union
    1.9 miles away
    State Employees Credit Union
    1.9 miles away
    United Community Bank
    2.0 miles away
    First Citizens Bank
    2.7 miles away
    Wells Fargo
    2.7 miles away

    Hospitals

    Harris Regional Hospital
    3.6 miles away
    Cherokee Indian Hospital
    11.5 miles away
    Angel Medical Center
    13.4 miles away
    Swain County Hospital
    14.0 miles away
    Highlands-Cashiers Hospital
    17.2 miles away

    Pharmacies

    CVS Pharmacy
    1.8 miles away
    Walgreens
    15.0 miles away

    Dentists

    Cataloochee Dental Group
    21.0 miles away
    Teeth Tomorrow Asheville
    22.0 miles away
    Peak Dentistry
    22.0 miles away

    Parks

    Webster River Access Point
    0.4 miles away
    Tuckasegee River Put Ins
    0.4 miles away
    Jackson County Bicentennial park
    2.5 miles away
    Dillsboro
    2.6 miles away
    Dillsboro Picnic Park
    2.6 miles away

    Places of Worship

    Smokemont Baptist Church
    15.7 miles away
    Palmer Chapel
    21.2 miles away
    Little Cataloochee Church
    23.8 miles away

    None Found

    Culture

    Unto These Hills Outdoor Drama
    11.7 miles away
    Oconaluftee Indian Village
    11.8 miles away
    Smoky Mountain Center
    15.2 miles away
    Smokemont Amphitheater
    15.9 miles away
    Amphitheater
    18.9 miles away

    Restaurants

    Pizza Hut
    2.2 miles away
    El Patron
    2.3 miles away
    Kobe Express
    2.3 miles away
    Mad Batter Food & Film
    2.7 miles away
    The Well House
    2.7 miles away

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    Google map of Vero Health & Rehab Of Sylva

    Licensing

    This community is licensed by the state of NC. It is a large-sized community with 106 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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