Veranda Of Pensacola

Reviews of the senior living facility present a mixed picture, highlighting both positive and negative experiences.

• Several reviewers praise the facility for its caring, compassionate staff, beautiful environment, and a wide range of activities for residents.
• Positive comments also mention the facility's cleanliness, the professionalism of the staff, and the quality of the food, with one reviewer specifically noting a "homemade banana cake" by a Master Chef as a highlight.
• However, there are significant concerns raised about the facility's handling of residents with Alzheimer's or those requiring more intensive care. Some reviewers report being forced to move their loved ones out due to a perceived lack of adequate care or facilities for those with more severe needs.
• Issues with management and staff behavior are noted, including claims of insensitivity, neglect, and disrespect towards residents and their families. Concerns about understaffing, high turnover rates, and inadequate response times to resident calls for assistance are also mentioned.
• One review questions the facility's safety practices and another raises concerns about unaddressed thefts within the facility.
• Despite the criticisms, some reviewers express satisfaction with their experience, citing friendly and helpful staff, a welcoming atmosphere, and a high-quality living environment.

In summary, while there are numerous positive testimonials about the facility's environment and staff, there are also serious concerns regarding the care of residents with higher needs, staff management, and overall resident safety.