Veranda House Assisted Living - Katy

Positive Reviews:

• Veranda House is praised for its cleanliness, organization, and caring staff.
• Residents enjoy a variety of weekly activities and three well-rounded meals a day.
• Many reviewers highlight the compassionate, patient, loving, fun, and caring environment for both staff and residents.
• Great care and communication with families are frequently mentioned benefits.
• The facility is described as a hidden gem in Old Town Katy, Texas, offering great value for the care provided.
• Staff are commended for their dedication to making residents feel like family and prioritizing their care.
• Activities, home-cooked meals, and morning exercises are provided to encourage resident interaction.
• The facility is noted for its beautiful setting, attention to residents, and responsible staff.

Negative Reviews:

• One reviewer expressed dissatisfaction with management's responsiveness and flexibility regarding lease termination.
• Concerns were raised about the lack of background checks for employees, poor service, repetitive meals, and inadequate activities for residents.
• Another reviewer was unhappy with the cleanliness and size of the rooms and reported difficulty in obtaining a refund.

Mixed Reviews:

• While many reviews praise the facility for its care and environment, some express concerns over management practices and the quality of facilities and services.

Overall:

Veranda House receives a mix of very positive reviews for its caring staff, clean and organized environment, and the variety of activities and meals provided to residents. However, there are some concerns regarding management responsiveness and the quality of services. Prospective residents and their families may want to consider these points while making their decision.