Van Dyks Senior Residence Of Hawthorne

Positive Reviews:

• Van Dyk Park Place is praised for its exceptional care, especially for long-term residents, with staff going above and beyond in their duties.
• The facility is described as family-owned, offering a personal touch and attention to detail that sets it apart from larger corporate facilities.
• Many reviewers highlight the wide range of activities available, from art and singing to exercise and memory games, contributing to a vibrant community life.
• The quality of food and the willingness of the kitchen staff to accommodate special requests are frequently mentioned as positives.
• Several families noted the beautiful and well-maintained premises, both inside and out, including private gardens for some residents.
• The staff's caring and genuine approach to both residents and their families, ensuring safety and comfort, is a recurring theme in the feedback.

Negative Reviews:

• One review criticizes the facility's ability to handle non-compliant or challenging behavior, particularly in the memory care unit, citing insufficient staffing and a high turnover rate.
• There is mention of the facility's size being potentially overwhelming for some residents.

General Feedback:

• Many families express gratitude for the peace of mind Van Dyk Park Place provides, knowing their loved ones are in a safe, caring environment.
• The facility's handling of COVID-19 and its efforts to keep residents engaged and connected with their families during the pandemic are commended.
• Prospective residents and their families are encouraged to visit and experience the community firsthand, with many reviewers sharing their satisfaction after making the decision to choose Van Dyk Park Place.