Valley View Independent Living

Summary of Reviews for Senior Living Facilities

Reviews for senior living facilities show a mix of experiences, ranging from highly positive to deeply concerning. Some residents and visitors have praised the facilities for their cleanliness, spacious rooms, and the variety of activities and amenities available, such as exercise groups, movie nights, and transportation services. The dining options have been highlighted for their flexibility and quality, with some facilities offering the ability to order different meals if the main entrée isn’t to one’s liking.

On the other hand, there have been serious complaints about the care and management at some facilities, particularly in the memory care wings. Concerns include inadequate personal care, significant rent increases without corresponding increases in social security, cancellation of activities, dining, and transportation services, and issues with apartment maintenance such as flooding. The quality of food and housekeeping services during the COVID-19 pandemic was also a point of contention, with reports of cold meals and a lack of regular cleaning.

Despite these issues, many reviewers found the staff to be caring and attentive, and the living spaces to be comfortable and well-equipped. The sense of community and the effort to create a home-like atmosphere were appreciated by many residents. However, the negative experiences have led some to advise caution and thorough investigation before choosing a facility for their loved ones.