Valley View Health Campus

The reviews for Valley View Health Campus present a mixed but generally positive picture. Many employees, both current and former, praise the facility for its caring environment, excellent food, and the quality of care provided to residents. Employees describe the workplace as a family, highlighting the strong bonds between staff, residents, and their families. The emphasis on quality care and customer service is a recurring theme, with many stating that they treat residents as they would their own family members.

Residents and their families also share positive experiences, noting the welcoming and warm atmosphere, the cleanliness of the facility, and the variety of activities and meal choices available. The sense of community and the attention to making residents feel at home are particularly appreciated.

However, there are some negative reviews as well. One detailed account from a visitor and former employee raises concerns about adherence to service standards, communication issues, and a perceived decline in the quality of care and services. Another review criticizes the rehabilitation services and aftercare, mentioning a lack of proper medication and delayed home health care. There are also mentions of dirty conditions and rude staff, suggesting variability in the quality of care and management across different areas of the facility.

Overall, while there are areas for improvement, particularly in communication and consistency of care, the majority of reviews for Valley View Health Campus are positive, with many employees and families expressing satisfaction with the care and environment provided.