Valley Lo Towers II Apartments

Customers have consistently praised the fast, friendly service and openness to suggestions at this senior living community. Many reviews highlight the exceptional assistance provided by staff members, particularly Bob, in facilitating smooth transitions into the apartments, even on short leases which are notably rare in Glenview.

Maintenance requests are described as being handled promptly and efficiently, with special mention of the seamless installation of new appliances and the cooperative nature of the service team in evaluating and resolving issues.

The management team, including Bob, has been commended for their dedication to maintaining the facility and providing excellent amenities such as an outdoor pool, grill patio, and a new workout facility, which were particularly appreciated by a family staying nearly two years during a home renovation.

Residents have expressed their gratitude for the responsive and helpful nature of the staff, especially in handling maintenance requests swiftly. The community atmosphere is highlighted as being welcoming and enjoyable, with great neighbors and excellent amenities, making it a highly recommended place to live.

Specific staff members, including James and Marcus, have been singled out for their competence and responsiveness, particularly in emergency situations where they went above and beyond to assist residents.

Overall, the reviews paint a picture of a well-managed, friendly, and supportive community with attentive staff, making it a great place for families and individuals alike.