Valley House Assisted Living

Castle Country Assisted Living- Valley House has received numerous positive reviews from residents and their families, highlighting the facility's quality care, dedicated staff, and welcoming environment. Residents enjoy a variety of activities, including trips, bingo, and daily events, contributing to a high quality of life. The staff's caring nature is frequently mentioned, especially during challenging times such as the loss of a spouse or the COVID-19 pandemic.

Many reviews emphasize the homey feel of Valley House, its cleanliness, and the professional yet loving nature of the staff. The facility's ability to create a sense of family and community is highly valued, with activities and amenities that cater to the residents' interests and needs. The importance of communication and transparency with families is also noted, ensuring that they are kept in the loop and feel welcome.

Valley House's smaller size is seen as an advantage, allowing for more personal attention and easier navigation for residents with mobility issues. The facility's efforts to keep residents safe and healthy, particularly during the COVID-19 pandemic, have been appreciated. The variety of meals and the willingness of the cooks to please the residents are highlighted, along with the facility's ability to host family gatherings and holiday meals.

However, some reviews mention concerns about the facility's policy on aging in place, indicating that there might be circumstances where a resident could be asked to move if they require more care than the facility can provide. Additionally, one review suggests that the level of resident activity may not be suitable for everyone.

Overall, Valley House and Castle Country Assisted Living are praised for their caring staff, engaging activities, and the sense of community they foster. The facility is recommended by many for providing a comfortable, supportive, and loving environment for seniors.