Vail Manor

Summary of Reviews:

• Concerns about non-resident parking and finding screws and nails in the parking lot, leading to flat tires.
• Reports of disorganized staff, unresponsive to maintenance requests, and cleanliness issues. Instances of unaddressed faulty bulb sockets and leaks in the laundry room.
• Complaints about unclean halls, refusal to clean air ducts, and maintenance issues with appliances and laundry room upgrades.
• Positive feedback on the quiet and clean community, with professional and friendly staff, including a rental agent and superintendent.
• Noted rent increases of five percent in 2022 and eight percent in 2023.
• Comments on the peaceful, clean, and well-maintained environment.
• Residents describe the community as friendly and comfortable.
• Continued five-star rating for the living experience.
• General appreciation for the helpful and nice community.
• Criticisms of poor management, rent increases, inadequate snow plowing, and outdated facilities.
• Observations of a downturn in facility management.
• High praise for the living environment.
• Complaints about maintenance staff being unskilled, rude, and the inadequacy of laundry facilities.
• Described as a very quiet place.
• Positive personal experience since 2014, with quick maintenance responses and well-maintained building and grounds. Suggestions for improvements on exterior doors for wheelchair accessibility.
• Noted the necessity of having a car due to the location's proximity to highways and lack of sidewalks.