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Urbandale Health Care Center
4614 Nw 84Th Street, Urbandale, IA 50322
For Pricing & Availability
(800) 780-8101To Reach a Resident
(515) 270-6838Estimated Pricing
Price Comparison
Urbandale Health Care Center Description
Urbandale Health Care Center is a community that offers nursing care, respite care and rehabilitation and is about 2.2 miles outside the town of Johnston, Iowa. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.6 out of 10 making it the 6th highest rated community in the city out of 8 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Urbandale
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Staff often described as unfriendly and uncaring, particularly during weekends.
- Reports of residents waiting long periods before receiving help, including for basic needs.
- Concerns about cleanliness, with mentions of rooms and hallways being filthy and issues with pests.
- Instances of personal items and clothing going missing or being mishandled.
- Complaints about the quality of food and room temperature being uncomfortably cold.
- Some staff members described as rude, gossiping, and incompetent, affecting the quality of care.
- Management's presence seems to affect the quality of care, with noticeable declines after hours.
Positive Reviews:
- Some residents and their families report loving the facility and the care received.
- Physical therapy services received high praise from multiple reviewers.
- Administrative staff and nursing team commended for their dedication and care.
- Rehabilitation services, including physical, occupational, and speech therapy, described as professional and effective.
- Facility cleanliness and management involvement in daily operations noted as positive aspects.
- Staff, including long-term employees, recognized for kindness and welcoming attitude towards residents, families, and vendors.
Mixed Reviews:
- Experiences seem to vary significantly, with some praising the care and others strongly advising against the facility.
- Quality of care appears to fluctuate based on time of day and whether management is present.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: July 9, 2007
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 115
Total current residents: 78
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 29
Number of payment denials: 2
Number of fines: 3
Total cost of fines: $88283
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-05 | 2023-04-14 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-04-05 | 2023-04-21 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-04-05 | 2023-04-14 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-04-05 | 2023-05-05 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2021-11-09 | 2021-11-19 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-11-09 | 2021-12-09 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2020-02-04 | 2020-02-12 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-02-04 | 2020-02-10 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-02-04 | 2020-02-04 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-02-04 | 2020-02-04 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2020-02-04 | 2020-03-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-05 | 2022-11-04 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-10-05 | 2022-11-04 | J | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-10-05 | 2022-11-04 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-10-05 | 2022-11-04 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-10-05 | 2022-11-04 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-10-05 | 2022-11-04 | D | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2022-08-09 | 2022-09-09 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2022-08-09 | 2022-09-09 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-08-09 | 2022-09-09 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-08-09 | 2022-11-04 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-09 | 2022-08-26 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-04-04 | 2023-05-04 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2023-04-04 | 2023-05-04 | C | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2023-04-04 | 2023-05-04 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-04-04 | 2023-05-04 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-04-04 | 2023-05-04 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2023-04-04 | 2023-05-04 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-09-29 | 2021-10-24 | D | Quality of Life and Care Deficiencies | Honor each resident's preferences, choices, values and beliefs. |
| 2021-11-04 | 2021-12-04 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2021-11-04 | 2021-12-04 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-06-16 | 2021-07-02 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-09-23 | 2020-10-15 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2020-09-23 | 2020-10-15 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-01-30 | 2020-01-31 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-01-30 | 2020-02-13 | B | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2020-01-30 | 2020-02-13 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-01-30 | 2020-02-13 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2020-01-30 | 2020-02-13 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-27 | $9,750 |
| 2021-11-04 | $9,750 |
| 2021-11-04 | $30,797 |
| 2021-11-04 | $15,000 |
| 2022-08-08 | $47,736 |
| 2022-08-08 | $87,272 |
| 2022-08-09 | $134,265 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-11-04 | 6 |
| 2022-08-08 | 56 |
| 2022-08-09 | 56 |
What is in the Neighborhood
- The closest city is Johnston which is 2.2 miles away and has a population of 20,871 (small town).
- The average income is $75,784, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 23
- Average Temperature: 52.4
- Day Breakdown: The area gets 120 days of rain, 36 days of snow and 207 days of sun
- Precipitation: 1.2 inches a year
- The crime rate is 2.26 per 100 people which is low compared to other cities.
- Violent Crime: 0.43 incidents per 100 people
- Property Crime: 0.9 incidents per 100 people
- Drug-Related Crime: 0.62 incidents per 100 people
- The average life expectancy in zip code is 78.43 years old, which is average compared to other zip codes.
- Air Quality: Good Days 267.0, Moderate Days 37.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Fareway
0.9 miles awayHy-Vee
1.8 miles awayAldi
1.9 miles awayPrice Chopper
2.4 miles awayWalmart Supercenter
2.7 miles awayNone Found
Bus Stations
University Ave & 41st St
5.0 miles awayUniversity Ave & 39th St
5.1 miles away42nd St & Kingman Blvd
5.2 miles awayUniversity Ave & 37th St
5.2 miles awayUniversity Ave & 34th St
5.4 miles awayBanks
First Bank
0.1 miles awayGreat Southern Bank
0.1 miles awayVeridian Credit Union
0.2 miles awayCharter Bank
0.3 miles awayMetaBank
0.6 miles awayHospitals
VA Medical Center
4.0 miles awayMercyOne Clive Rehabilitation Hospital
4.1 miles awayMercy Medical Center-West Lakes
4.9 miles awayMethodist West Hospital
5.1 miles awayBroadlawns Medical Center
5.4 miles awayPharmacies
Walgreens
0.8 miles awayTarget Pharmacy
1.8 miles awayHy-Vee Pharmacy
1.8 miles awayMedicap Pharmacy
2.0 miles awayPrice Chopper Pharmacy
2.4 miles awayDentists
Johnston Dental
0.3 miles awayPlum Drive Dental
0.4 miles awayFoxboro Family Dentistry
1.1 miles awayFamily Dentistry
2.1 miles awayKroner Family Dentistry
2.3 miles awayParks
Northview Park
0.5 miles awayGreenwood Hills Park
0.6 miles awayLew Clarkson Park
0.6 miles awayWinter Park
0.7 miles awayWindsor Park
0.7 miles awayNone Found
Shopping
Haymarket Mall
2.2 miles awayMerle Hay Mall
2.3 miles awayValley West Mall
4.1 miles awayJordan Creek Town Center
6.9 miles awaySouthridge Mall
11.4 miles awayCulture
Urbandale Public Art Park
2.1 miles awayLast Laugh Comedy Club
4.0 miles awayColby Park Performance Pavilion
4.4 miles awayDes Moines Community Playhouse
5.4 miles awayRex Mathes Auditorium
5.5 miles awayRestaurants
Health House
0.0 miles awayCozy Cafe Johnston
0.1 miles awayMandarin Noodle House
0.2 miles awayTexas Roadhouse
0.3 miles awayWasabi - Johnston
0.4 miles awayGet exact pricing & check availability
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