📞 Call for pricing and availability: (800) 780-8101
Upland Rehabilitation & Care Center
1221 East Arrow Highway, Upland, CA 91786
For Pricing & Availability
(800) 780-8101To Reach a Resident
(909) 985-1903Estimated Pricing
Price Comparison
Upland Rehabilitation & Care Center Description
Upland Rehabilitation & Care Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in Upland, California and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.8 out of 10 making it the 9th highest rated community in the city out of 1 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Upland
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Upland
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Opinions on the facility and staff are mixed, ranging from excellent care and a great place to work, to severe neglect and unprofessional behavior.
- Some reviewers praised the rehabilitation team, physical therapists, and the care provided to their loved ones, noting improvements in their conditions.
- Concerns were raised about the quality of food, with instances of rotten milk being served and complaints about the overall food quality.
- Several reviewers experienced poor communication with the facility, mentioning difficulty in contacting loved ones or receiving callbacks from the admissions department.
- There were reports of neglect and inadequate care, including not treating medical conditions promptly, lack of basic care, and issues with wound care management.
- Some staff members were highlighted for their disrespectful and unhelpful behavior, contributing to a negative experience for families and other healthcare professionals.
- Administrative and operational issues were mentioned, including unorganized practices and challenges with staff payment and hiring processes.
- A few reviewers specifically recommended the facility based on their positive experiences, highlighting the care, attention, and facilities such as the garden.
- However, there were also strong advisories against placing loved ones in the facility due to experiences of neglect, unprofessionalism, and concerns over patient care and safety.
Reviews
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Upland Rehabilitation & Care Center Videos
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Health
Services
Activities
Community Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 206
Total current residents: 189
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 8
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-27 | 2022-07-14 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-06-27 | 2022-07-14 | D | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2022-06-27 | 2022-07-14 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-06-27 | 2022-07-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-08-29 | 2019-09-19 | D | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2019-08-29 | 2019-09-19 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-08-29 | 2019-09-19 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-08-29 | 2019-09-19 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-08-29 | 2019-09-19 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-10-23 | 2018-11-28 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2018-10-23 | 2018-11-28 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-10-23 | 2018-11-28 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-10-23 | 2018-11-28 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-10-23 | 2018-11-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-16 | 2023-01-03 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-05-06 | 2022-05-31 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-05-06 | 2022-05-31 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-05-06 | 2022-05-31 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-05-06 | 2022-05-31 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-05-06 | 2022-05-31 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-06 | 2022-05-31 | D | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2022-02-01 | 2022-02-01 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-02-08 | 2022-02-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-11-30 | 2021-12-30 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-08-09 | 2019-08-29 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-08-09 | 2019-08-29 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-08-09 | 2019-08-29 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-12-15 | nan | D | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2021-07-31 | 2021-08-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-07-30 | 2021-08-18 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-05-17 | 2021-06-01 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-03-02 | 2021-03-16 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-11-16 | 2020-11-25 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-07-27 | 2018-08-27 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2018-07-27 | 2018-08-27 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-07-27 | 2018-08-27 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-07-27 | 2018-08-27 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-07-27 | 2018-08-27 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-07-27 | 2018-08-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-07-27 | 2018-08-27 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-07-27 | 2018-08-27 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2018-07-27 | 2018-08-27 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-07-27 | 2018-08-27 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-07-27 | 2018-08-27 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2018-07-27 | 2018-08-27 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-07-27 | 2018-08-27 | E | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2018-07-27 | 2018-08-27 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2018-07-27 | 2018-08-27 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-07-27 | 2018-08-27 | E | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2018-07-27 | 2018-08-27 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-07-27 | 2018-08-27 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-07-27 | 2018-08-27 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
What is in the Neighborhood
- The closest city is Upland which is 0.8 miles away and has a population of 76,443 (large town).
- The average income is $58,397, which is average compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 59
- Average Temperature: 72.5
- Day Breakdown: The area gets 44 days of rain and 320 days of sun
- Precipitation: 0.4 inches a year
- The median age is 39.7 years old, very high compared to other cities.
- 3.79% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 21.65% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 9% Asian, 6% Black or African-American, 32% Hispanic or Latino, and 49% White.
- The crime rate is 5.6 per 100 people which is high compared to other cities.
- Violent Crime: 1.19 incidents per 100 people
- Property Crime: 2.46 incidents per 100 people
- Drug-Related Crime: 1.32 incidents per 100 people
- The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
- Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
GK Market & Liquor
0.5 miles awayWalmart Neighborhood Market
0.6 miles awayVons 2681
1.1 miles awayAlbertsons
1.4 miles awaySprouts Farmers Market
1.6 miles awayTransportation
Upland
0.9 miles awayBus Stations
Omni
0.4 miles awayOmniTrans
0.4 miles away85
0.9 miles awayOmnitrans
1.0 miles away83
1.0 miles awayBanks
U.S. Bank
1.0 miles awayBank of America
1.0 miles awayChase
1.1 miles awayCitibank
1.1 miles awayWells Fargo
1.6 miles awayHospitals
San Antonio Regional Hospital
0.1 miles awayKindred-Ontario Hospital
2.1 miles awayMontclair Hospital Medical Center
3.7 miles awayKaiser Permanente Racho Cucamonga Medical Offices
3.8 miles awayKindred Hospital Rancho
3.9 miles awayPharmacies
Doctor's Choice Pharmacy
0.1 miles awayAlta Care Pharmacy
0.5 miles awayCVS Pharmacy
0.6 miles awayKen Pharmacy
0.7 miles awayWalgreens
2.4 miles awayDentists
Ahn's Dental
0.5 miles awayMario Pureco, D.D.S.
0.7 miles awayAlta Dental Care
0.8 miles awaySteven D. Fraker D.D.S.
1.1 miles awayUpland Dental Aesthetics & Orthodontics
1.2 miles awayParks
Upland Memorial Park
0.1 miles away8th Street Reservoir Park
0.5 miles awayWardens Field
0.6 miles awayOlivedale Park
0.8 miles away13th Street Reservoir Park
0.8 miles awayNone Found
Shopping
Montclair Plaza
3.5 miles awayOntario Mills
4.9 miles awayVictoria Gardens
5.7 miles awayWal Mart
15.9 miles awaySeasons Place
16.8 miles awayCulture
Garland Rogers Memorial Pavilion
0.2 miles awayAmphitheater
1.6 miles awayGranada
2.6 miles awayFounding Faculty Amphitheater
3.9 miles awaySontag Greek Theatre
4.3 miles awayRestaurants
Round Table Pizza
0.5 miles awayInca's Peruvian Grill
0.5 miles awayBrandon's Diner
0.5 miles awayEster Burrito
0.5 miles awayEl Perico Ranchero
0.5 miles awayGet exact pricing & check availability
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