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University Hills Health And Rehabilitation

10040 Hillview Road, Pensacola, FL 32514

Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(850) 474-0570

Estimated Pricing


Price Comparison

  • Average City Price: $4,862
  • Average State Price: $4,755
  • Average National Price: $5,673


  • University Hills Health And Rehabilitation Description

    University Hills Health And Rehabilitation is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 2.1 miles outside the town of Ferry Pass, Florida. Residents who live at the facility are able to choose from a range of room layouts.

    The community has an average rating of 4.1 out of 10 making it the 36th highest rated community in the city out of 38 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Pensacola

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Pensacola

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Pensacola


    Community Reviews

    4.1
    University Hills Health And Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 32 reviews across the web

    Ranking

  • Ranking in City: 36 out of 38 communities in Pensacola
  • Ranking in State: 2218 out of 2240 communities in FL
  • Facility and Grounds B

    Care C

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for this facility present a concerning picture, with numerous negative experiences shared by visitors and family members of residents. Complaints include:

    • Poor management and lack of proper care, with reports of inadequate meals and insufficient medical treatment.
    • Significant miscommunication and a lack of responsibility among staff, leading to severe health issues such as the worsening of bed sores.
    • Difficulty in communicating with the facility from afar, with calls being left unanswered and a lack of transparency about the facility's conditions.
    • Comparisons to prison in terms of the quality of food and care provided.
    • Reports of the facility being dirty and infested, with unprofessional behavior from the staff, including drug use and neglect of patients.
    • Concerns over the handling of finances and personal belongings of residents.
    • Legal issues and citations against the facility, with advice to research thoroughly before considering placement.
    • Instances of retaliation against family members who reported issues, leading to restricted visitation rights.

    However, there are a few positive comments about the facility, mentioning:

    • Some staff members being caring and professional.
    • A clean environment and satisfactory care experienced by a visitor's grandmother.

    Overall, the majority of reviews strongly advise caution and thorough research before choosing this facility for a loved one, highlighting a general dissatisfaction with the management and care provided.


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    Health

    Skilled Nursing

    24-Hour Skilled Nursing Care

    Comprehensive Post-Acute Care

    Physical Therapy

    Occupational Therapy

    Speech Therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Jan. 3, 1984
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 105
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 4
    Number of payment denials: 0
    Number of fines: 6
    Total cost of fines: $55642


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-14 nan D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-06-14 nan D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-06-14 nan D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2023-06-14 nan D Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2021-06-21 2021-08-02 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-22 2023-03-09 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-12-22 2023-01-26 G Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-12-22 2023-01-26 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-12-22 2023-03-09 D Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2022-08-16 2022-09-15 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-08-16 2022-09-15 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-06-15 nan D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2023-06-15 nan D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-06-15 nan D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2022-02-03 2022-03-05 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-01-14 2021-02-14 G Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-01-14 2021-02-14 G Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-01-14 2021-02-14 D Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2021-01-14 2021-02-14 D Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.

    Fines

    Fine Date Fine Amount
    2019-02-21 $11,261
    2019-04-19 $97,110
    2019-09-18 $12,942
    2019-09-18 $9,214
    2021-01-14 $9,080
    2021-01-14 $9,081
    2022-10-24 $3,145
    2022-10-24 $3,169
    2022-12-05 $6,340
    2022-12-05 $6,293
    2022-12-22 $17,890
    2022-12-22 $35,459
    2022-12-22 $23,048
    2022-12-27 $2,818
    2022-12-27 $2,797
    2023-04-06 $17,210
    2023-04-06 $11,187

    Denials

    Denial Date Payment Denial Days
    2019-04-19 10
    2019-09-18 24

    What is in the Neighborhood

    General Area Overview
    • The closest city is Ferry Pass which is 2.1 miles away and has a population of 28,921 (mid sized town).
    • The average income is $53,484, which is low compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 54
      • Average Temperature: 72.2
      • Day Breakdown: The area gets 176 days of rain, 0 days of snow and 188 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 0.02 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.01 incidents per 100 people
      • Property Crime: 0.01 incidents per 100 people
      • Drug-Related Crime: 0.0 incidents per 100 people
    • The average life expectancy in zip code is 75.15 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 129.0, Moderate Days 51.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Publix
    0.8 miles away
    Walmart Neighborhood Market
    1.1 miles away
    Ever'man Cooperative
    1.7 miles away
    Grocery Advantage
    2.2 miles away
    BJ's Wholesale Club
    3.0 miles away

    None Found

    Bus Stations

    Village West
    0.1 miles away
    Village East
    0.2 miles away
    WUWF
    0.3 miles away
    Building 77 & 78
    0.3 miles away
    Building 82
    0.3 miles away

    Banks

    Wells Fargo
    2.8 miles away
    Harvesters Federal Credit Union
    2.9 miles away
    Whitney Bank
    3.0 miles away
    Hancock Bank
    3.0 miles away
    Gulf Winds Federal Credit Union
    3.1 miles away

    Hospitals

    West Florida Hospital
    1.5 miles away
    Sacred Heart Hospital of Pensacola
    4.1 miles away
    Ascension Sacred Heart at Nine Mile Road
    5.0 miles away
    Baptist Hospital
    7.6 miles away
    Naval Hospital Pensacola
    10.8 miles away

    Pharmacies

    CVS Pharmacy
    2.1 miles away
    Walgreens
    2.1 miles away
    Publix Pharmacy
    6.9 miles away
    Stephen's Landing
    11.9 miles away

    Dentists

    Aspen Dental
    0.8 miles away
    Southern Dental Associates: Trammell Jr Andrew E DMD
    5.0 miles away
    Pine Forest Family Dentistry
    6.1 miles away

    Parks

    Multipurpose Fields
    0.4 miles away
    Cannon Green
    0.6 miles away
    Pace-Argo Park
    0.7 miles away
    Camellia Garden
    0.7 miles away
    Escambia River Wildlife Management Area
    1.1 miles away

    None Found

    Shopping

    Cordova Mall
    4.4 miles away
    Bellview Plaza
    7.3 miles away

    Culture

    Amphitheater
    8.7 miles away
    Vinyl Music Hall
    8.8 miles away
    Saenger Theatre
    9.0 miles away
    Artel Gallery
    9.1 miles away
    Quayside Art Gallery
    9.1 miles away

    Restaurants

    Shanghai Buffet
    0.9 miles away
    VooDoo BBQ & Grill
    0.9 miles away
    Village Inn
    0.9 miles away
    I Heart Bento
    1.8 miles away
    La Hacienda
    2.3 miles away

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    Google map of University Hills Health And Rehabilitation

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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