📞 Call for pricing and availability: (800) 780-8101
University Heights Health & Living Community
1380 E County Line Rd, Indianapolis, IN 46227
For Pricing & Availability
(800) 780-8101To Reach a Resident
(317) 885-7050Estimated Pricing
Price Comparison
University Heights Health & Living Community Description
University Heights Health & Living Community is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 2.3 miles outside Greenwood, Indiana and is part of the CarDon and Associates network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.9 out of 10 making it the 76th highest rated community in the city out of 106 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Indianapolis
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Indianapolis
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Indianapolis
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for the senior living facility present a mixed picture, highlighting both commendable aspects and areas needing improvement. Positive feedback praises the staff's kindness, professionalism, and dedication to resident care. Specific employees in various departments, including admissions and social services, are lauded for their exceptional support and advocacy for residents. The facility itself is described as beautiful, with a clean environment and a team that is responsive to inquiries and capable of providing long-term care.
However, several reviews express significant concerns about aspects of care and management. Issues cited include poor nursing care, lost items, lack of communication with families, and inadequate management of medication, leading to serious health risks. Some residents reported experiencing delays in receiving assistance, infrequent showers, and slow response to call lights. Concerns about hygiene, such as unattended wet beds and insufficient changing of linens, were also mentioned. Additionally, there were instances of miscommunication and perceived negligence, including a distressing situation where a family was unable to visit a loved one in hospice care due to miscommunication.
While some staff members are recognized for going above and beyond their duties, there are reports of a lack of care and attention to residents' needs, raising questions about staffing levels and training. The facility's exterior appearance contrasts with the experiences of some residents and families, suggesting a need for internal improvements to match the outward aesthetics.
Overall, the reviews indicate a facility with dedicated individuals providing excellent care in some areas, but also reveal significant challenges that need to be addressed to ensure the well-being and satisfaction of all residents.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 5
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Feb. 21, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 176
Total current residents: 147
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $3908
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-28 | 2022-10-28 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-09-28 | 2022-10-28 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-09-28 | 2022-10-28 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-09-28 | nan | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-09-28 | 2022-10-28 | E | Egress Deficiencies | Have horizontal exits used in accordance with safety requirements. |
| 2022-09-28 | 2022-10-28 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-09-28 | 2022-10-28 | E | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2022-09-28 | 2022-10-28 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-09-28 | 2022-10-28 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-09-28 | 2022-10-28 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-09-28 | 2022-10-28 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-09-28 | 2022-10-28 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-09-28 | 2022-10-28 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-09-28 | 2022-10-28 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-09-28 | 2022-10-28 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-09-28 | 2022-10-28 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-09-28 | 2022-10-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-07-08 | 2021-07-27 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-07-08 | 2021-07-27 | E | Egress Deficiencies | Have horizontal exits used in accordance with safety requirements. |
| 2021-07-08 | 2021-07-27 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2021-07-08 | 2021-07-27 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-07-08 | 2021-07-27 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-07-08 | 2021-07-27 | E | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2021-07-08 | 2021-07-27 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-07-08 | 2021-07-27 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-07-08 | 2021-07-27 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2021-07-08 | 2021-07-27 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-07-08 | 2021-07-27 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-10-31 | 2019-12-11 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-10-31 | 2019-12-11 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-10-31 | 2019-12-11 | E | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2019-10-31 | 2019-12-11 | E | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2019-10-31 | 2019-12-11 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-10-31 | 2019-12-11 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-10-31 | 2019-12-11 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-10-31 | 2019-12-11 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-10-31 | 2019-12-11 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-10-31 | 2019-12-11 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-22 | 2022-09-02 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2022-08-22 | 2022-09-02 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-08-25 | 2021-09-07 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-06-17 | 2021-07-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-06-17 | 2021-07-13 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-06-17 | 2021-07-13 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-06-17 | 2021-07-13 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-06-17 | 2021-07-13 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-16 | 2021-03-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-08-19 | 2019-08-29 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-08-19 | 2019-08-29 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-08-19 | 2019-08-29 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-02-27 | $11,278 |
| 2021-06-17 | $3,250 |
| 2021-06-17 | $5,000 |
| 2022-01-24 | $658 |
What is in the Neighborhood
- The closest city is Greenwood which is 2.3 miles away and has a population of 55,586 (large town).
- The average income is $44,820, which is very low compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 31
- Average Temperature: 55.8
- Day Breakdown: The area gets 170 days of rain, 27 days of snow and 166 days of sun
- Precipitation: 2.6 inches a year
- The median age is 34.1 years old, low compared to other cities.
- 4.97% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 8.54% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 3% Asian, 27% Black or African-American, 8% Hispanic or Latino, and 59% White.
- The crime rate is 7.35 per 100 people which is very high compared to other cities.
- Violent Crime: 2.35 incidents per 100 people
- Property Crime: 3.57 incidents per 100 people
- Drug-Related Crime: 0.5 incidents per 100 people
- The average life expectancy in zip code is 75.01 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 8.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.5 miles awayKroger
1.9 miles awayMeijer
2.1 miles awayAldi
2.3 miles awayHampton Market
3.8 miles awayNone Found
Bus Stations
#16 toward downtown. IndyGo.com
2.8 miles awayRed Line BRT: UIndy Station
4.9 miles awayRed Line BRT: SB Troy Avenue Station
5.8 miles awayRed Line BRT: NB Troy Avenue Station
5.9 miles awayRed Line BRT: NB Garfield Park Station
6.3 miles awayBanks
PNC Bank
1.3 miles awayFifth Third Bank
1.9 miles awayHorizon Bank
2.1 miles awayThe National Bank of Indianapolis
2.6 miles awayLake City Bank
2.6 miles awayHospitals
Community Hospital South
0.1 miles awayFranciscan Health Indianapolis
2.9 miles awayValle Vista Health System
3.0 miles awayUniversity of Indianapolis Health Pavilion
4.8 miles awayIU Health University Hospital
9.7 miles awayPharmacies
CVS Pharmacy
1.3 miles awayWalgreens
1.3 miles awayCVS
4.2 miles awayKroger Pharmacy
9.5 miles awayWalmart Pharmacy
10.3 miles awayDentists
RC Christie Greenwood Dentist
2.0 miles awaySaur Family Dentist
2.6 miles awayGreenwood Family Dentistry
2.9 miles awayAmazing Family Dental
6.9 miles awayDesiree Diamond, DDS
7.6 miles awayParks
Greenwood
0.5 miles awayIndianapolis
0.5 miles awayNorthwest Park
0.6 miles awayNorthwest Park Annex
0.9 miles awayTrails Park
1.0 miles awayPlaces of Worship
Italian Prisoner of War Chapel
18.5 miles awayShopping
Greenwood Park Mall
0.7 miles awayCircle Center Mall
8.8 miles awayWashington Square Mall
12.4 miles awaySpeedway Shopping Center
12.7 miles awayThe Shoppes at Perry Crossing
12.8 miles awayCulture
Amphitheater
2.4 miles awayChristel DeHaan Fine Arts Center
4.8 miles awayRansburg Auditorium
4.9 miles awayTube Factory Artspace
6.3 miles awayListen Hear
6.3 miles awayRestaurants
Ichiban Sushi Bar & Sammy's Asian Cousine
0.5 miles awayOlive Garden
0.6 miles awayThe Cheesecake Factory
0.7 miles awayThe Tamale Place
0.8 miles awayApplebee's
0.9 miles awayGet exact pricing & check availability
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