United Medical Nursing Home

Positive Reviews:

• One nurse, Caitlin Orwig, received high praise for being patient, kind, respectful, gentle, and attentive, especially when dealing with a patient in severe pain.
• Several patients noted that despite long waits, the staff was professional and treated them with respect and care, making them feel valued and listened to.
• Staff members, including nurses, PAs, and security, were commended for their good service, despite issues with triage and facility management.
• One reviewer expressed gratitude for the care and respect shown to their mother, highlighting the positive impact on her health and well-being.

Negative Reviews:

• Many reviews criticized the hospital for long wait times, poor triage prioritization, and a lack of professionalism among some staff members.
• Several reviewers described the environment as unprofessional and unsafe, with reports of inappropriate behavior in the waiting area and a lack of security intervention.
• Complaints about the hospital's management and staff attitude were common, with some calling for the hospital to be shut down due to negligence and lack of care.
• Issues with staff communication and responsiveness were mentioned, including a lack of advocacy for employees and inadequate responses to patient and family concerns.
• One reviewer specifically mentioned the hospital's failure to provide adequate medical support, leading to a tragic outcome.

Mixed Reviews:

• While some staff members were praised for their competence and kindness, the overall experience was marred by poor triage decisions, uncomfortable waiting conditions, and a perceived lack of empathy for patients with severe injuries.
• The hospital's environment and operational management received criticism, contrasting sharply with the positive remarks about individual staff members' efforts to provide care.