United Church Homes - The Polaris Community

Reviews for The Polaris Community highlight a range of experiences and opinions from residents and their families. Many express satisfaction with the facility's amenities, staff friendliness, and the value for money. The community is praised for its wide range of services, good management, and the quality of meals, with some noting the chef-prepared meals and variety of activities available, including a movie theatre and billiards.

However, some concerns were raised about the lack of assisted living services, staff turnover, and the quality of meals when the chef is not present. A few reviews mentioned issues with meal variety, especially for those with dietary restrictions like diabetes, and the need for improvement in fresh vegetable and fruit offerings. The community's responsiveness to resident feedback, particularly regarding meal quality and staff issues, was also a point of discussion.

Despite these concerns, the overall sentiment is positive, with many residents and their families recommending The Polaris Community for its welcoming atmosphere, spacious apartments, and the sense of independence it offers to seniors. The community's efforts to address feedback and its range of amenities are frequently cited reasons for satisfaction.

One review specifically mentioned the helpfulness of a third-party organization in finding the community, highlighting the support available for families during the selection process. Another review appreciated the community's cleanliness, the variety of activities, and the quick response from staff to questions or concerns.

While there are areas for improvement, such as meal quality and staff consistency, The Polaris Community is generally seen as a great place for seniors seeking independent living with the option to bring in home health services as needed.