Union Printers Home

Positive Reviews:

• Excitement about the preservation of the historic significance of the building, with informative tours highlighting the potential for future developments.
• Exceptional care noted on the 2nd floor, with staff showing patience, compassion, and dedication to patients.
• Staff described as nice, friendly, professional, and helpful, particularly in assisting with a resident's care.
• Rehabilitation services received positive feedback for friendly staff, though some organizational issues were noted.
• Previous care for a resident was well-regarded, though a decline in quality and cleanliness was observed later.
• Current employees and long-term staff express satisfaction with the management, teamwork, and the caring environment for residents.
• Administrative staff praised for their empathy, care, and assistance during the admission process, contributing to a welcoming environment for new residents.

Negative Reviews:

• Concerns about understaffing and unaddressed employee concerns, with promises of bonuses not being fulfilled.
• Reports of inadequate medical care, poor cleanliness, and issues with food quality leading to health concerns for residents.
• Financial grievances regarding partial refunds after a resident's passing and dissatisfaction with the handling of finances.
• Complaints about the facility's decline in quality, including staffing issues, poor care, and unsanitary conditions.
• Experiences of unprofessionalism and disorganization from a former employee, including pay disputes and termination issues.

Mixed Reviews:

• Some residents and their families have had positive experiences with care and staff, while others report significant declines in quality and cleanliness over time.
• Employee experiences vary widely, with some praising the work environment and management, and others citing severe issues with organization, professionalism, and respect.