📞 Call for pricing and availability: (800) 780-8101
Umpqua Valley Nursing & Rehabilitation Center
525 West Umpqua Street, Roseburg, OR 97470
For Pricing & Availability
(800) 780-8101To Reach a Resident
(541) 464-7100Estimated Pricing
Price Comparison
Umpqua Valley Nursing & Rehabilitation Center Description
Umpqua Valley Nursing & Rehabilitation Center is a community that offers nursing care, hospice, respite care and rehabilitation and is located in the town of Roseburg, Oregon and is part of the Avalon Health Care network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.2 out of 10 making it the 12th highest rated community in the city out of 13 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Roseburg
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff and patients at Umpqua were described as awesome, with great communication and happy patients before ownership changed in 2017.
- James was highlighted as an exceptional caregiver, anticipating needs efficiently.
- Visitors praised the Umpqua Valley Team for their passion, professionalism, and dedication to serving the community.
- The facility was commended for its cleanliness and being well-run by a team of dedicated professionals who genuinely care about their residents.
- Several staff members were specifically praised for their compassionate and attentive care, contributing to a positive environment for patients and their families.
- Food quality was compared favorably to restaurants, with the dietary manager receiving special mention for excellence.
- Staff treatment was appreciated for respect and dignity, with thanks for excellent care.
- Therapy services, especially after knee replacement, were highly valued by patients.
- Personal stories of care and attention from nurses, aides, and therapists underscored the facility's commitment to patient well-being.
Negative Reviews:
- A nurse reported job termination due to cost-cutting measures after a change in ownership, indicating potential future staffing and care quality issues.
- Several reviews criticized the facility for poor care, including lost personal items, inadequate responses to medical needs, and unsanitary conditions.
- Complaints about the facility's physical environment being dreary and in need of remodeling were noted.
- Communication issues were highlighted, including unanswered phone calls and insensitive handling of sensitive requests.
- Administrative issues were mentioned, such as delayed discharge processes and concerns over room and facility conditions.
Mixed Reviews:
- While some reviews praised the staff and care provided, others highlighted significant areas for improvement, particularly in communication, facility maintenance, and administrative responsiveness.
- An initial negative review was updated to acknowledge the administration's efforts to address complaints and make improvements, indicating responsiveness to feedback.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Sept. 1, 1979
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 118
Total current residents: 90
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $75303
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-14 | 2023-03-01 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-06-26 | 2019-08-02 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-24 | $7,803 |
| 2018-07-13 | $32,767 |
| 2018-07-13 | $6,500 |
| 2020-02-18 | $6,923 |
| 2022-01-13 | $75,303 |
| 2022-01-13 | $115,850 |
What is in the Neighborhood
- The closest city is Roseburg which is 0.8 miles away and has a population of 22,114 (small town).
- The average income is $54,517, which is low compared to other zip codes.
- Weather
- High Temperature: 73
- Low Temperature: 40
- Average Temperature: 55.7
- Day Breakdown: The area gets 139 days of rain, 3 days of snow and 221 days of sun
- Precipitation: 1.0 inches a year
- The crime rate is 11.11 per 100 people which is very high compared to other cities.
- Violent Crime: 2.26 incidents per 100 people
- Property Crime: 7.35 incidents per 100 people
- Drug-Related Crime: 0.44 incidents per 100 people
- The average life expectancy in zip code is 76.87 years old, which is low compared to other zip codes.
- Air Quality: Good Days 31.0, Moderate Days 15.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Fred Meyer
0.9 miles awaySafeway
1.0 miles awayWalmart Supercenter
1.4 miles awayAlbertsons
1.6 miles awayCostco
3.0 miles awayTransportation
Safari Village Train Station
6.4 miles awayBus Stations
Buckaroo Barn Turnout
3.8 miles awayWinchester Beauty Shop
4.5 miles awayUmpqua Community College
5.2 miles awayBanks
Rogue Credit Union
0.8 miles awayBanner Bank
0.8 miles awayRogue Bank - ATM
0.8 miles awayWells Fargo
0.8 miles awayU.S. Bank
0.9 miles awayHospitals
Roseburg VA Medical Center
0.8 miles awayCHI Mercy Health Mercy Medical Center
1.7 miles awayPharmacies
Walgreens
0.8 miles awaySafeway
1.0 miles awayDentists
Willamette dental
1.6 miles awayAdvantage Dental Clinic
20.5 miles awayParks
Gaddis Park
0.2 miles awayRiverfront Park
0.2 miles awayLaurelwood Park
0.3 miles awayDeer Creek Park
0.4 miles awayFir Grove Park
0.4 miles awayNone Found
Shopping
Roseburg Valley Mall
1.4 miles awayCulture
Rose Theater
0.2 miles awayBetty Long Unruh Theater
0.5 miles awayThe Clay Place
0.5 miles awayThe Arts Center
0.5 miles awayHalf-Shell Auditorium
0.8 miles awayRestaurants
Denny's
0.3 miles awayAMI Japanese Restaurant
0.7 miles awayChina Buffet
0.8 miles awayElmer's
0.8 miles awayEl Dorado
0.8 miles awayGet exact pricing & check availability
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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