📞 Call for pricing and availability: (800) 780-8101
Twin Oaks Center
63 Locust Street, Danvers, MA 01923
For Pricing & Availability
(800) 780-8101To Reach a Resident
(978) 777-0011Estimated Pricing
Price Comparison
Twin Oaks Center Description
Twin Oaks Center is a community that offers nursing care and is located in the town of Danvers, Massachusetts. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.4 out of 10 making it the 11th highest rated community in the city out of 11 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Danvers
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Facility is very clean and lacks the typical "nursing home" smell.
- Staff is described as professional, helpful, pleasant, and attentive.
- Residents seem content and comfortable, with some having wonderful roommates.
- Several reviews highlight the compassionate care provided by the staff, treating residents like their own loved ones.
- Corporate support is praised for being invested in both residents and employees.
- Some employees express happiness and appreciation for their jobs and the team environment.
- Visitors have had great experiences, noting the accommodating nature of the staff and the comfortable transition for their loved ones.
Negative Feedback:
- Some reviews claim the facility is dirty, disorganized, and poorly run, with rude staff.
- Concerns about the level of care and supervision, especially for residents at risk of falling.
- Complaints about the facility's condition, including low on equipment and needing better organization.
- Difficulty in contacting the facility and rude treatment from staff, including the Director of Nursing and nurses.
- Some reviews suggest that positive feedback may be fabricated by staff members.
Mixed Feedback:
- While some visitors and family members report positive experiences and commend the staff for their care, others have had significantly negative experiences, citing concerns about cleanliness, organization, and staff behavior.
- The facility has both staunch defenders and critics, indicating a varied experience for residents and visitors.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 30, 1970
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 101
Total current residents: 77
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $204380
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-05-18 | 2023-06-09 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
2023-05-18 | 2023-06-09 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2023-05-18 | 2023-06-09 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
2022-03-24 | 2022-04-11 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
2022-03-24 | 2022-04-11 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
2022-03-24 | 2022-04-11 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2019-08-09 | 2019-11-04 | F | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
2019-08-09 | 2019-09-03 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2019-08-09 | 2019-10-10 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
2019-08-09 | 2019-11-04 | F | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-02-01 | 2023-02-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2023-05-03 | 2023-06-16 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
2023-05-03 | 2023-05-08 | F | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2023-05-03 | 2023-06-09 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
2023-05-03 | 2023-06-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2023-05-03 | 2023-06-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2023-05-03 | 2023-06-09 | F | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
2023-05-03 | 2023-06-09 | D | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
2023-05-03 | 2023-06-09 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
2023-05-03 | 2023-06-27 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2023-05-03 | 2023-06-09 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2023-05-03 | 2023-06-09 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
2023-05-03 | 2023-06-09 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2023-05-03 | 2023-06-09 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
2023-05-03 | 2023-06-09 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2023-05-03 | 2023-06-09 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
2023-05-03 | 2023-05-04 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2023-05-03 | 2023-05-03 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2023-05-03 | 2023-06-09 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2023-05-03 | 2023-06-09 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
2023-05-03 | 2023-06-12 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2023-05-03 | 2023-06-16 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
2023-05-03 | 2023-06-16 | F | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
2023-05-03 | 2023-06-16 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
2023-05-03 | 2023-05-03 | H | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
2023-05-03 | 2023-06-27 | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2023-05-03 | 2023-06-09 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
2023-05-03 | 2023-06-02 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
2023-05-03 | 2023-05-29 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2023-05-03 | 2023-05-09 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
2023-05-03 | 2023-06-09 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2023-05-03 | 2023-06-02 | F | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
2023-05-03 | 2023-06-02 | F | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
2023-05-03 | 2023-05-05 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
2023-05-03 | 2023-05-15 | F | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
2023-05-03 | 2023-06-09 | D | Nursing and Physician Services Deficiencies | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
2022-03-10 | 2022-04-08 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
2022-03-10 | 2022-04-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2022-03-10 | 2022-04-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2022-03-10 | 2022-04-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2022-03-10 | 2022-04-08 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2022-03-10 | 2022-04-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
2022-03-10 | 2022-04-08 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
2022-03-10 | 2022-04-08 | D | Nursing and Physician Services Deficiencies | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. |
2022-03-10 | 2022-04-08 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
2022-03-10 | 2022-04-08 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2022-03-10 | 2022-04-08 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2022-03-10 | 2022-04-08 | D | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
2020-08-10 | 2020-08-28 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2019-06-04 | 2019-07-13 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2019-06-04 | 2019-07-13 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
2019-06-04 | 2019-06-06 | F | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2019-06-04 | 2019-07-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2019-06-04 | 2019-07-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2019-06-04 | 2019-07-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2019-06-04 | 2019-07-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2019-06-04 | 2019-07-13 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
2019-06-04 | 2019-07-13 | B | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
2019-06-04 | 2019-07-13 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
2019-06-04 | 2019-07-13 | D | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
2019-06-04 | 2019-07-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2019-06-04 | 2019-07-13 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2019-06-04 | 2019-07-13 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2019-06-04 | 2019-07-13 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
2019-06-04 | 2019-07-13 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
2019-06-04 | 2019-07-13 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2019-06-04 | 2019-07-13 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2019-06-04 | 2019-06-04 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
2019-06-04 | 2019-07-13 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2019-06-04 | 2019-07-13 | E | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
2019-06-04 | 2019-07-13 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
2019-06-04 | 2019-07-13 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2019-06-04 | 2019-07-13 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2019-06-04 | 2019-07-13 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2019-06-04 | 2019-07-13 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2019-06-04 | 2019-07-13 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
2019-06-04 | 2019-07-13 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
2019-06-04 | 2019-07-13 | D | Nursing and Physician Services Deficiencies | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
Fines
Fine Date | Fine Amount |
---|---|
2019-06-04 | $7,774 |
2019-06-04 | $7,775 |
2020-08-10 | $3,250 |
2021-07-12 | $655 |
2021-07-12 | $650 |
2023-05-03 | $200,475 |
What is in the Neighborhood
- The closest city is Danvers which is 0.3 miles away and has a population of 26,493 (mid sized town).
- The average income is $100,798, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 31
- Average Temperature: 53.2
- Day Breakdown: The area gets 130 days of rain, 34 days of snow and 199 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 2.6 per 100 people which is low compared to other cities.
- Violent Crime: 0.72 incidents per 100 people
- Property Crime: 1.47 incidents per 100 people
- Drug-Related Crime: 0.06 incidents per 100 people
- The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 172.0, Moderate Days 9.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
McKinnon's Market & Super Butcher Shop
1.0 miles awayBJ's Wholesale Club
1.4 miles awayMarket Basket
1.5 miles awayStop & Shop
1.6 miles awayWalmart
2.0 miles awayNone Found
Bus Stations
High St @ Park St
0.6 miles awayHigh St @ Gould St
0.7 miles awayHigh St @ Hunt St
0.7 miles awayHolten St @ Sylvan St
0.7 miles awayHolten St @ opp Charles St
0.8 miles awayBanks
Eastern Bank
1.6 miles awayPeople's United Bank
1.6 miles awaySantander
1.9 miles awayCentury Bank
3.3 miles awayTD Bank
3.3 miles awayHospitals
Passport Health Danvers Travel Clinic
2.2 miles awayLahey Medical Center, Peabody
2.4 miles awayBeverly Hospital
3.0 miles awayCuraHealth Hospital Boston North Shore
3.0 miles awayNorth Shore Medical Center - Salem Hospital
4.3 miles awayPharmacies
CVS Pharmacy
0.6 miles awayCVS
1.8 miles awayWalgreens
1.8 miles awayThe Medicine Store
7.5 miles awaySmith's Drug
8.3 miles awayDentists
Essex Street Dental Medicine
4.1 miles awayMass Bay Dental
4.1 miles awayImplant Dentistry Of The Northshore
6.3 miles awayWeaver Orthodontics
6.5 miles awayDr. David W. Martin
7.5 miles awayParks
Arrowhead Estates
0.3 miles awayFrost Fish Brook
0.4 miles awayDanvers Square
0.5 miles awayPlains Park
0.5 miles awayDanvers Park
0.6 miles awayPlaces of Worship
Grace Federated Church
13.7 miles awayOld North Church
15.5 miles awaySt. Leonard's Church
15.6 miles awayKings Chapel
16.1 miles awayUnited First Parish Church
22.5 miles awayShopping
Endicott Plaza
1.5 miles awayWitch City Mall
4.1 miles awaySquare One Mall
8.9 miles awayAssembly Square Marketplace
14.3 miles awayBurlington Mall
15.4 miles awayCulture
Kaneb Theatre
0.9 miles awayCabot Theatre
3.3 miles awayNorth Shore Music Theatre
3.4 miles awaySalem Art Gallery
3.7 miles awaySophia Gordon Center
5.3 miles awayRestaurants
Blu Karma
1.1 miles awayMandarin Danvers
1.5 miles awayChuck E. Cheese's
1.5 miles awayThe 99
1.6 miles awayFriendly Toast
1.6 miles awayGet exact pricing & check availability
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