Twin Fountains Home

Summary of Reviews:

• Several reviews highlight significant concerns about the quality of care, including reports of neglect, unprofessional behavior from nurses, and unsanitary conditions. One reviewer specifically mentioned finding their loved one passed away without any prior communication from the staff.
• Contrastingly, some reviews praise the facility for attentive and personalized care, mentioning staff being responsive to residents' preferences and needs, including rehabilitation services that helped regain strength.
• Experiences with the facility's environment and activities offered are mixed. While one reviewer appreciated the inclusive activities, outdoor gardens, and the sense of community, another described the atmosphere as sad and the staff as inattentive.
• Concerns about management and staff attitudes were noted, with some staff described as mean and uncaring, though others reportedly went the extra mile for residents.
• Visitors had mixed feelings, with one enjoying their time delivering Christmas bags to residents, while another was upset by a staff member's unprofessional behavior during a visit.
• The cleanliness of the facility received mixed reviews, with one person noting it as well-kept, while another mentioned bad odors throughout.

Overall, the reviews of Twin Fountains present a mixed picture, with some expressing satisfaction with the care and environment, while others raise serious concerns about the quality of care and staff behavior. Prospective residents and their families are advised to visit and assess the facility themselves.