📞 Call for pricing and availability: (800) 780-8101

Twilight Haven

1717 South Winery Avenue, Fresno, CA 93727

Independent Living Assisted Living Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(559) 251-8417

Estimated Pricing

Studio
Estimated $3,309
One Bedroom
Estimated $4,168

Price Comparison

  • Average City Price: $4,112
  • Average State Price: $4,162
  • Average National Price: $4,181


  • Twilight Haven Description

    Twilight Haven is a very large 116 bed community that offers independent living, assisted living and nursing care and is about 2.7 miles outside Fresno, California. Residents who live at the facility are able to choose from a range of studio and one-bedroom room layouts.

    The community has an average rating of 6.4 out of 10 making it the 51st highest rated community in the city out of 57 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Fresno

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Fresno

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Fresno


    Community Reviews

    7.0
    Twilight Haven
    Based on My Caring Plan's proprietary scoring, including 48 reviews across the web

    Ranking

  • Ranking in City: 50 out of 60 communities in Fresno
  • Ranking in State: 2780 out of 3640 communities in CA
  • Activities B

    Facility and Grounds B

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Community service activities like caroling bring joy to the residents.
    • Some residents appreciate the caring, considerate, and passionate staff, especially enjoying the physical therapy and food.
    • Residents enjoy the comforts of home, safety, and the community, highlighting the ability to safely walk around the campus and form friendships with neighbors.
    • Some family members feel their loved ones are protected, cared for, and loved, considering it a safe place for their family.
    • Facility cleanliness and maintenance are noted positively by some.
    • Gratitude expressed for great care provided to a resident's mother.

    Negative Reviews:

    • Several reviews criticize the level of care, mentioning inept carers, careless nurses, and overall cruel treatment of residents.
    • Complaints about the facility being run down, smelling of urine, and having pest issues.
    • Concerns raised about the health and safety of residents, including incidents of neglect and unobservant staff leading to emergency situations.
    • Financial grievances about rent increases and perceived exploitation of residents on fixed incomes.
    • Reports of poor hygiene practices, with staff neglecting basic care like teeth brushing and nail clipping.
    • Difficulties in scheduling visits and rude interactions with some staff members, alongside a slow response to emergencies.

    Mixed Feedback:

    • While some reviews highlight the dedication and efforts of certain staff members, including the head of nursing, overall management and staff performance are frequently criticized.
    • The facility's environment and amenities receive both praise and criticism, indicating varied experiences among residents and visitors.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    24-Hour Emergency Monitoring

    Supervision & Dispensing of Medications

    Skilled Nursing

    Physical Therapy

    Occupational Therapy

    Speech Therapy


    Services

    Housekeeping Services

    Maintenance

    Housekeeping Services


    Activities

    Socialization with Peers

    Activity Programs

    Crafts and Music

    Religious Services

    Crafts

    Music


    Community Amenities

    Beautifully Landscaped

    Onsite Security

    Security

    All Utilities

    Supportive Services

    24-Hour Care


    Room Amenities

    Assistance with Daily Living Activities

    Assistance with the Activities of Daily Living

    Assistance with Daily Living Activities

    Kitchen

    Storage


    Dining

    3 Meals Plus Snacks

    Snacks


    Transportation

    Transportation Availability

    Transportation Services

    Transportation Services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Feb. 28, 1967
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 50
    Total current residents: 43
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 5
    Total cost of fines: $37842


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-26 2022-08-16 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2022-07-26 2022-08-16 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-07-26 2022-08-16 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-07-26 2022-08-16 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2022-07-26 2022-08-16 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-07-26 2022-08-16 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-07-26 2022-08-16 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-07-26 2022-08-16 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-07-26 2022-08-16 D Services Deficiencies Meet other general requirements that are deficient.
    2022-07-26 2022-08-16 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-07-26 2022-08-16 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-10-01 2019-11-20 E Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-10-01 2019-11-20 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-10-01 2019-11-20 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-10-01 2019-11-20 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-10-01 2019-11-20 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-12-03 2019-02-05 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2018-12-03 2019-02-05 F Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2018-12-03 2019-02-05 F Emergency Preparedness Deficiencies Develop a communication plan.
    2018-12-03 2019-02-05 E Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2018-12-03 2019-02-05 E Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2018-12-03 2019-02-05 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-12-03 2019-02-05 E Smoke Deficiencies Provide properly protected cooking facilities.
    2018-12-03 2019-02-05 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-12-03 2019-02-05 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-12-03 2019-02-05 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-12-03 2019-02-05 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2018-12-03 2019-02-05 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2018-12-03 2019-02-05 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-17 2023-03-28 F Administration Deficiencies Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    2023-01-26 2023-03-10 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-07-22 2022-08-29 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-07-22 2022-08-29 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-07-22 2022-08-29 E Quality of Life and Care Deficiencies Provide appropriate foot care.
    2022-07-22 2022-08-29 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-07-22 2022-08-29 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-07-22 2022-08-29 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-07-22 2022-08-29 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-22 2022-08-29 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-07-22 2022-08-29 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2022-07-22 2022-08-29 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2019-08-29 2019-12-31 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-08-29 2019-12-31 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-08-29 2019-12-31 H Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-08-29 2019-12-31 F Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2019-08-29 2019-12-31 E Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2019-08-29 2019-12-31 F Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2019-08-29 2019-12-31 F Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.
    2019-08-29 2019-12-31 E Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2019-08-29 2019-12-31 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-08-05 2020-09-11 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-09-27 2018-10-22 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-09-27 2018-10-22 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-09-27 2018-10-22 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-09-27 2018-10-22 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Fines

    Fine Date Fine Amount
    2019-08-29 $13,310
    2019-08-29 $8,652
    2020-08-05 $9,750
    2021-12-06 $650
    2021-12-06 $655
    2022-04-18 $987
    2022-07-22 $15,000
    2023-01-26 $11,450

    What is in the Neighborhood

    General Area Overview
    • The closest city is Fresno which is 2.7 miles away and has a population of 520,052 (medium sized city).
    • The average income is $51,375, which is low compared to other zip codes.
    • Weather
      • High Temperature: 91
      • Low Temperature: 51
      • Average Temperature: 69.8
      • Day Breakdown: The area gets 61 days of rain and 303 days of sun
      • Precipitation: 0.8 inches a year

    Demographic Overview
    • The median age is 30.0 years old, very low compared to other cities.
    • 3.54% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 19.89% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 10% Asian, 6% Black or African-American, 35% Hispanic or Latino, and 45% White.

    Health and Safety Overview
    • The crime rate is 8.12 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.91 incidents per 100 people
      • Property Crime: 4.74 incidents per 100 people
      • Drug-Related Crime: 0.24 incidents per 100 people
    • The average life expectancy in zip code is 78.39 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 77.0, Moderate Days 134.0, Unhealthy for Sensitive Groups Days 31.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Vallarta
    0.3 miles away
    SF Supermarket
    0.6 miles away
    Foods Co
    0.6 miles away
    Win Co
    0.8 miles away
    Walmart Supercenter
    1.0 miles away

    Transportation

    Fresno
    3.0 miles away

    Bus Stations

    FAX 38
    1.5 miles away
    FlixBus Downtown Fresno
    2.8 miles away
    Greyhound Bus Stop
    3.0 miles away
    Clinton & Fine
    3.2 miles away
    Clovis Transit - Route 50 Southbound - Fowler & Ashlan
    5.5 miles away

    Banks

    Chase
    0.7 miles away
    Bank of America
    1.8 miles away
    Educational Employees Credit Union
    2.0 miles away
    Coin Cloud ATM
    3.0 miles away
    United Security Bank
    3.3 miles away

    Hospitals

    Community Regional Medical Center
    3.1 miles away
    Fresno VA Medical Center
    4.1 miles away
    WestCare
    4.2 miles away
    Saint Agnes Medical Center
    7.7 miles away
    Community Behavioral Health Center
    8.0 miles away

    Pharmacies

    Walgreens
    0.7 miles away
    CVS Pharmacy
    0.9 miles away
    Rite Aid
    3.9 miles away

    Dentists

    Western Dental
    0.7 miles away
    Bright Now! Dental
    8.7 miles away

    Parks

    Pilibos Park
    0.5 miles away
    Mosqueda Park
    0.6 miles away
    Sunnyside Neighborhood Park
    0.9 miles away
    Fresno
    0.9 miles away
    Trolley Creek Park
    1.0 miles away

    None Found

    Shopping

    Strip Mall
    8.3 miles away
    River Park Shopping Center
    9.1 miles away
    Villaggio Shopping Center
    9.2 miles away

    Culture

    Tenri Cultural Center
    1.8 miles away
    Saroyan Theatre
    3.0 miles away
    Fig Tree Gallery
    3.0 miles away
    Hardy's
    3.2 miles away
    Memorial Auditorium
    3.3 miles away

    Restaurants

    A Star Buffet
    0.7 miles away
    Lao/Thai Cuisine
    0.7 miles away
    Taqueria
    1.3 miles away
    Fung's Chinese Kitchen
    1.3 miles away
    El Taco Solito
    1.8 miles away

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    Google map of Twilight Haven

    Licensing

    This community is licensed by the state of CA. It is a large-sized community with 116 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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