Tuscany Villas at Chase Oaks

Residents and visitors have shared a variety of experiences at Tuscany Villas and its sister property, The Plaza. Many appreciate the communities for their amenities, including a clubhouse, pool (though not handicapped accessible), putting green, exercise room, beauty shop, business center, library, and movie viewing room. The apartments, particularly the handicapped-accessible ones, are praised for their thoughtful features such as wide entrances, roll-under sinks, and grab bars in the showers.

One resident, who waited nine years for a handicapped apartment, highlights the importance of persistence and polite communication with the management team, which helped secure their desired living situation. They express satisfaction with the maintenance staff's responsiveness and the community's acceptance of housing vouchers.

Another review from the child of residents notes the difficulty in finding Section 8 housing and appreciates the community's efforts to address maintenance issues and provide additional support, such as a monthly food bank truck.

However, some reviews point out challenges, including perceived disorganization and inconsistency in the waitlist process, as well as confusion and lack of clarity from the management team during the application and viewing process. These experiences suggest a need for improved communication and organization within the community's management.

Overall, while many find the properties to be well-maintained, welcoming, and equipped with desirable amenities, potential residents and their families are advised to thoroughly communicate with management and possibly visit multiple times to ensure their needs and expectations can be met.