Truman Farm Villas

Positive Feedback:

• Many residents and their families appreciate the community, citing a particular fondness for the staff, especially Bonnie and Katie, who are described as sweet, caring, helpful, and responsive.
• The apartments and the grounds are praised for their beauty and maintenance.
• The community is described as a great place to live, with polite and professional staff, and a welcoming atmosphere.
• Significant improvements have been noted under new management, including upgrades to parking lots, grounds, and buildings.
• The maintenance staff is commended for their professionalism, knowledge, and efficiency in handling requests.

Areas for Improvement:

• Some residents have experienced issues with water supply, noting that it is frequently out and communication from management regarding these outages could be improved.
• There are complaints about the swimming pool's irregular opening times, including being closed on expected days such as Memorial Day, and a lack of posted hours of operation.
• Concerns were raised about the responsiveness and transparency of the management regarding maintenance and repairs.

Overall Experience:

The community is generally well-regarded for its staff, particularly the management team, and the quality of its facilities. Residents enjoy the environment and the improvements made by the new management. However, there are areas that could benefit from better communication and maintenance practices, especially regarding utilities and amenities like the swimming pool.