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Trinity Trace Community Care Center
612 Holy Trinity Drive, Covington, LA 70433
For Pricing & Availability
(800) 780-8101To Reach a Resident
(985) 643-5630Estimated Pricing
Price Comparison
Trinity Trace Community Care Center Description
Trinity Trace Community Care Center is a community that offers assisted living, nursing care and rehabilitation and is about 3.9 miles outside the town of Mandeville, Louisiana. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.3 out of 10 making it the 8th highest rated community in the city out of 8 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Covington
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Covington
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Trinity Trace Community Care Center has received mixed reviews from residents and their families. Some have praised the facility for its cleanliness, attentive staff, and effective rehabilitation services. Notable staff members like Ms. Virginia Nobles, Ms. Madison, and the occupational therapist have been commended for their outstanding performance and dedication to patient care. The facility has been described as clean, well-kept, and the management and staff have been lauded for their attentiveness to residents' needs.
However, there have been significant concerns raised about the quality of care and communication. Some reviews have highlighted issues with food quantity and quality, with suggestions for improvement based on comparisons with other facilities. There have been alarming reports of neglect, such as residents falling out of bed without proper notification to families, and a lack of prompt and compassionate response to residents' needs. Concerns about staff behavior, including rudeness and lack of concern, have been mentioned, alongside serious allegations of medication theft by a staff member.
Communication with staff has been described as challenging, with difficulties in getting return phone calls and arranging necessary medical care. Some families have reported a lack of progress in rehabilitation and even regression during stays. The facility's handling of emergencies and resident safety has been questioned, with tragic outcomes in some cases.
Despite these concerns, some reviews have positively highlighted the facility's environment and the staff's treatment of residents. The facility's cleanliness and the professionalism of some staff members have been appreciated, with families expressing gratitude for the care provided to their loved ones.
In summary, while Trinity Trace Community Care Center has been praised for its environment and some aspects of care, there are significant concerns about communication, staff behavior, and the overall quality of care that need to be addressed.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Dec. 1, 1994
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 116
Total current residents: 107
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $199124
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-09-22 | 2022-10-21 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2021-06-16 | 2021-06-28 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2021-06-16 | 2021-06-28 | D | Smoke Deficiencies | Have proper openings in smoke barrier doors. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-09-23 | 2022-09-30 | K | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
2022-09-23 | 2022-09-30 | K | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
2021-06-17 | 2021-06-28 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2020-10-16 | 2020-11-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2020-10-16 | 2020-10-12 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Fines
Fine Date | Fine Amount |
---|---|
2020-10-16 | $11,768 |
2022-09-23 | $288,240 |
2022-09-23 | $187,356 |
What is in the Neighborhood
- The closest city is Mandeville which is 3.9 miles away and has a population of 12,345 (small town).
- The average income is $106,887, which is very high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 53
- Average Temperature: 71.7
- Day Breakdown: The area gets 185 days of rain, 0 days of snow and 179 days of sun
- Precipitation: 2.8 inches a year
- The crime rate is 4.4 per 100 people which is high compared to other cities.
- Violent Crime: 0.85 incidents per 100 people
- Property Crime: 1.3 incidents per 100 people
- Drug-Related Crime: 1.66 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Winn Dixie
1.6 miles awayWhole Foods Market
1.9 miles awayRouse's
2.0 miles awayWalmart Supercenter
2.1 miles awayWalmart Neighborhood Market
2.9 miles awayTransportation
Slidell
19.5 miles awayHammond
24.3 miles awayPicayune
24.4 miles awayNone Found
Banks
Capital One
2.2 miles awayGulf Coast Bank & Trust Company
2.4 miles awayHancock Whitney
3.6 miles awayFirst Castle Federal Credit Union
4.5 miles awayRegions Bank
4.7 miles awayHospitals
Lakeview Regional Medical Center
0.6 miles awayFairway Medical Surgical Hospital
0.8 miles awaySaint Tammany Parish Hospital
4.4 miles awaySoutheast Louisiana State Hospital
5.1 miles awaySterling Surgical Hospital
19.7 miles awayPharmacies
Mandeville Pharmacy
3.0 miles awayWalgreens
4.3 miles awayCVS Pharmacy
6.3 miles awayFred's Pharmacy
24.0 miles awayWest Side Pharmacy
24.1 miles awayDentists
Empower Orthodontics
5.0 miles awayParks
Koop Drive Park and Ride
1.4 miles awaySt. Tammany Parish
1.5 miles awayPaul Cordes Park (City Hall Park)
2.8 miles awayMandeville Trailhead Interactive Water Feature
3.6 miles awaySt. Tammany Trace Mandeville Trailhead
3.6 miles awayPlaces of Worship
Grace Memorial Episcopal Church
24.3 miles awayNone Found
Culture
The Wild Osprey
3.8 miles awaySaladino Gallery
4.5 miles awayMarianne Angeli Rodriguez Gallery
4.5 miles awayLori's Art Depot
19.5 miles awaySlidell Auditorium
19.7 miles awayRestaurants
Waffle House
1.7 miles awayComeback Burger
1.7 miles awayDomino's Pizza
1.8 miles awayFazzio's Restaurant and Bar
1.8 miles awayThe Triple Nickel Grill
1.8 miles awayGet exact pricing & check availability
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