Tree Tops at Calhoun

Positive Feedback:

• Quick and efficient response to maintenance requests, with issues often resolved the same day.
• Management is responsive and attentive, with a new manager quickly addressing previous unmet requests.
• Staff members are described as super cool, personable, and very accommodating to residents' needs, making residents feel at home.
• Appreciation for the diversity among tenants and the respectful community atmosphere.
• Recent building remodels and maintenance of clean common areas like hallways and laundry rooms.
• Positive remarks on the building's location, especially in the Uptown neighborhood, and the proximity to local amenities.

Areas for Improvement:

• Concerns about construction noise and hopes for its completion soon.
• Increases in rent/utilities costs noted as a typical issue across the city.
• Challenges with faulty fire alarms and a struggle to maintain proactive communication and solutions.
• Discontent with the new charge for paying rent via e-checks through the Appfolio platform.
• Suggestions for preventive maintenance plans to avoid issues like bathroom flooding in older buildings.

General Sentiment:

• Residents generally love living in the community, citing beautiful apartments, helpful and responsive staff, and a well-maintained building.
• Despite some challenges, the overall sentiment is positive, with residents appreciating the efforts of the management and maintenance teams.
• The community is recommended for its great location, diverse and respectful tenant group, and the quality of service provided by the staff.