Transitional Care Of Puget Sound

Reviews for the senior living facility present a mixed picture, with experiences ranging from highly positive to deeply concerning. Some reviewers praise the staff for their excellent service, kindness, and the high level of care provided, highlighting instances where staff went above and beyond, including being available during vacations and ensuring smooth transitions for patients. The facility itself is described as clean, spacious, and well-equipped, with some reviewers noting it as a beautiful and friendly environment that feels like a nice hotel.

However, several reviews raise serious issues, including allegations of theft, poor communication within the staff and with family members, unprofessional behavior, and a lack of assistance with essential services. Concerns about patient safety due to communication failures, inadequate response times for patient needs, and instances of neglect were mentioned. The quality of food and the facility's aesthetics received mixed feedback, with some finding the meals below expectations and others appreciating the environment.

While some families express gratitude for the care their loved ones received, others report feeling dismissed, experiencing difficulties in getting updates, and witnessing carelessness. The cost of stay and the facility's handling of financial and administrative matters were also points of contention for some reviewers.

In summary, while there are numerous accounts of positive experiences and commendable care, significant concerns about communication, professionalism, and patient safety have been highlighted, suggesting a need for improvement in these areas.