Transit Pointe Senior Apartments

Positive Feedback:

• Many reviewers appreciate the cleanliness and maintenance of the facility, highlighting the carpeting as a plus.
• Residents enjoy a variety of social activities and catered dinners, contributing to a vibrant community atmosphere.
• The staff, particularly in recent combinations, have been praised for creating a smooth-running, friendly environment.
• Several reviews note the safety and comfort of the apartments, making it a great place for seniors.

Areas for Improvement:

• Some reviewers find the store and apartments a bit pricey.
• There have been challenges with maintenance requests and staffing consistency, including frequent changes in office and maintenance personnel.
• Concerns about the quality of snow removal services, especially around handicapped parking spots and leaving piles behind cars, have been raised.
• Issues with parking, squeaky floors, loose carpets, and geese causing cleanliness problems were mentioned.
• There's a call for more maintenance personnel and better services, including inclusive electric bills for all tenants to address disparities.

Overall Sentiment:

While there are many aspects of the senior living facility that residents and their families appreciate, such as its cleanliness, community activities, and the efforts of certain staff members, there are notable areas that require attention. These include maintenance efficiency, staff turnover, and the quality of some facilities and services. Addressing these concerns could enhance the living experience for current and prospective residents.