Traditions Of Spring Hill

Positive Reviews:

• Many families have had positive experiences, noting the high level of care and attention their loved ones received. Activities like Friday Happy Hour, Cinco de Mayo events, and family parades were highlighted as enjoyable experiences for residents.
• Staff members, including caregivers and nurses, were praised for their dedication, kindness, and for treating residents like their own family members. Special mentions were made for staff who went above and beyond in keeping families informed and connected, especially during challenging times like COVID-19.
• Residents are reported to enjoy a variety of activities, including mental challenges and outings, contributing to a sense of contentment and happiness. The facility is described as beautiful, clean, and offering a loving and safe environment.
• One review mentioned the facility's ability to accommodate urgent needs and specific criteria, such as allowing a small dog to live with a resident, which significantly contributed to their decision to choose the facility.

Negative Reviews:

• Some reviews expressed dissatisfaction with the facility, mentioning unfulfilled promises by the administration, and advising others to look for alternative options.
• Concerns were raised about the facility being understaffed, which was reflected in the quality of food and service. One review mentioned the facility felt deserted and recommended avoiding it until improvements were made.
• There was a complaint about a resident feeling alone and not receiving adequate care for reported bed sores, leading to a very negative experience.

Mixed Feedback:

• While most reviews were positive, highlighting the care, activities, and staff's dedication, there were notable exceptions that pointed out areas needing improvement, such as staffing and communication.