Traditions Of Lansdale

Positive Reviews:

• Many reviewers have praised the staff, particularly mentioning the helpfulness and dedication of specific staff members in assisting with the transition to assisted living.
• Several reviews highlight the community's ability to provide a caring and stimulating environment, especially for residents with dementia or those requiring memory care.
• The facility's cleanliness, beautiful setting, and the quality of care have been positively noted, with some reviewers expressing their intention to choose this community for themselves in the future.
• Family members of residents have reported improvements in their loved ones' spirits and overall well-being since moving to the community.
• The staff's responsiveness and the personalized attention given to residents and their families during the intake process and beyond have been commended.

Negative Reviews:

• Some reviews criticize the management and communication within the community, mentioning issues such as staff turnover, lack of cleanliness, and inadequate communication with families, especially regarding residents' health incidents.
• There are complaints about the treatment of staff by the executive management, with allegations of degrading behavior and lack of respect.
• Concerns have been raised about the level of care provided, particularly in the memory care unit, with reports of residents not being adequately attended to, including not being helped out of bed, not receiving necessary supplies, and not being ensured proper nutrition and hydration.

Mixed Reviews:

• While many reviews are overwhelmingly positive about the care and environment provided by the community, there are significant concerns regarding management practices and the consistency of care, particularly for those with more intensive needs.
• The community has been both highly recommended for its staff's dedication and care quality and criticized for management and communication issues.