Traditions Of Cross Keys

Residents and their families have shared varied experiences at Traditions of Cross Keys, highlighting the staff's friendliness, dedication, and the comfortable and safe environment provided for their loved ones. Many reviews commend the staff's responsiveness and kindness, noting that they are always available to answer questions and assist with transitions and care. The community is described as having a warm, nurturing atmosphere with plenty of activities, healthy food options, and a focus on improving residents' medical conditions.

Several reviews mention the community's efforts to make special occasions memorable and the personal attention given to residents, including reminders about activities and outings. The physical setup of the community, described as homey and all on one level, contributes to a positive living experience for many. The availability of a garden and outdoor seating areas is appreciated by residents and their families.

However, some reviews express concerns about the qualifications of certain staff members, particularly in handling residents with aggression issues. There are also mentions of cleanliness issues and a lack of communication regarding care plans and medication re-evaluation. A few reviewers had negative experiences with the marketing staff or found the memory care unit's restrictions unappealing.

Overall, while many families recommend Traditions of Cross Keys for the care and attention their loved ones receive, others suggest prospective residents and their families carefully consider their specific needs and preferences when evaluating the community.